Remotery

System Support Specialist

atGuidepost SolutionsUS flagUnited StatesFull-timeCustomer SupportMid-levelSenior$60k – $68k/year

Posted May 7

πŸ“‹ Description

β€’ Responsible for the creation and management of user accounts, roles, tasks, and objects, ensuring that the appropriate permissions are implemented while upholding system security and data integrity.

β€’ Offers daily support to all users, addressing issues and assisting in problem resolution by collaborating with system partners.

β€’ Assists the Director with various projects, including implementations, upgrades, configurations, and testing, while providing support for systems in a production environment.

β€’ Conducts user training and participates in the development of training materials.

β€’ Actively engages in learning new systems and keeps current with all emerging technologies.

β€’ Operates efficiently and responds promptly to requests from internal stakeholders, ensuring timely completion of tasks with minimal supervision.


⛳️ Requirements

β€’ Bachelor’s degree or equivalent experience in System Administration with at least three (3) years of relevant experience.

β€’ Proficient in managing confidential and sensitive information.

β€’ Familiarity with any of the following: MS Dynamics 365 Business Central, Power BI or other analytical tools, Office 365, Power APP/Flows, Smartsheet.

β€’ Strong communication skills, both verbal and written.


🏝️ Benefits

β€’ Comprehensive benefits package.

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