System Engineer

This is a fully remote position, open to applicants in Poland, +1 more country.

📋 Description

• Assist customer success teams to guarantee seamless and timely customer implementations.

• Deliver continuous technical support and maintenance, including platform upgrades.

• Engage with customers to comprehend their business and system architecture, gain familiarity with the platform, and pinpoint optimal support methods.

• Serve as a subject matter expert on network-related requirements and configurations.

• Oversee both cloud and on-premises architecture reviews to facilitate customer implementations.

• Collaborate with product and development teams regarding infrastructure, architecture, support design, and implementation for customer platforms.

⛳️ Requirements

• A Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related technical discipline, or an equivalent combination of training and practical experience.

• Over 3 years of experience in setting up or managing both Windows and Linux (Red Hat, CentOS) servers, including installation, configuration, monitoring, and troubleshooting.

• Proficiency with containerization technologies such as Docker, Kubernetes, Rancher, and OpenShift.

• Knowledge of cloud platforms and services, particularly AWS and Azure.

• Experience with VMware virtualization and VDI infrastructure/configuration.

• Background in setting up or managing network infrastructure, including Azure NSG, AWS Security Groups, firewalls, VPNs, routers, and WAN/LAN/MAN connectivity.

• Experience in setting up or managing mission-critical web applications, such as Apache Tomcat and IIS.

• Familiarity with database installation and basic configuration, including SQL Server, MySQL, PostgreSQL, and Redis.

• Experience with automation scripting, such as Ansible.

• Strong communication and presentation skills, with the ability to articulate technical concepts to non-technical stakeholders and collaborate effectively across teams.

• Capability to work efficiently with project managers and team members, both independently and as part of a team.

• Flexibility and the ability to thrive in a fast-paced environment while quickly mastering new technologies and processes.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits package.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• A supportive and inclusive work culture.