System Administrator – Windows, VMWare

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and maintain Windows Server environments (primarily Windows Server 2016, 2019, and newer), which includes installation, configuration, patching, and performance optimization.

• Administer and support core Microsoft services, such as Active Directory Domain Services (AD DS), Group Policy Objects (GPOs), DNS, NTP, and DHCP.

• Manage and support VMware infrastructure, including vSphere, vCenter Server, ESXi hosts, VMware High Availability (HA), and Distributed Resource Scheduler (DRS) configurations.

• Support and maintain both virtual and physical server infrastructure within data center hosting environments.

• Carry out monthly patching across multiple servers and ESXi hosts using centralized patch management tools and protocols.

• Implement and uphold security best practices to safeguard systems and data, while supporting vulnerability management procedures.

• Offer technical support to clients, effectively diagnosing and resolving issues related to Windows and VMware environments.

• Provide Problem Management assistance, including Root Cause Analysis (RCA) for incidents affecting clients and resolving complex underlying issues.

• Collaborate with team members on infrastructure planning, upgrades, migrations, and modifications.

• Assist with server decommissioning and migration tasks as needed.

• Maintain comprehensive and accurate documentation for system configurations, processes, and troubleshooting guides.

• Effectively coordinate with vendors for technical support and procurement needs.

• Exhibit a strong work ethic with a focused commitment to customer success.

• Participate in an on-call rotation in an escalation role.

⛳️ Requirements

• 8 to 10 years of overall experience in IT infrastructure administration, with a minimum of 5+ years of hands-on experience in both Windows Server and VMware administration.

• Strong expertise in Windows Server administration (Windows Server 2016, 2019, and later).

• Proficiency in VMware virtualization technologies (VMware vSphere, vCenter Server, ESXi, Update Manager, HA, DRS).

• Experience in managing VMware datastores and familiarity with underlying storage concepts (e.g., SAN, NAS, iSCSI, NFS).

• Experience in PowerShell scripting for task automation and system management.

• Understanding of essential networking concepts (TCP/IP, DNS, DHCP, VLANs, basic Firewall knowledge).

• Participate in an on-call rotation to provide 24/7 support for critical systems.

• Proven experience supporting infrastructure within data center hosting environments.

• Strong troubleshooting methodology and exceptional problem-solving skills.

• Excellent communication (both verbal and written) and customer service abilities.

• Ability to work independently as an Individual Contributor and manage tasks effectively.

• Relevant certifications (e.g., VCP-DCV, Microsoft Certified: Azure Administrator Associate or similar) are advantageous.

🏝️ Benefits

• Competitive total rewards package

• Blog during work hours; take a day off and volunteer for your favorite charity

• Flexibly work remotely from your home, with no daily travel requirement to an office!

• Hone your skills or learn new ones with our substantial training allowance; engage in professional development days, attend training sessions, get certified, or pursue whatever learning you prefer!

• We provide all the equipment you need to work from home, including a laptop with your choice of operating system, along with an annual budget to personalize your workspace!

• Pythian cares about the health and well-being of our team. You will have an annual wellness budget to prioritize yourself (use it for gym memberships, massages, fitness activities, and more).

• Generous amount of paid vacation and sick days, plus a day off to volunteer for your favorite charity.