System Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Design, implement, and provide support for intricate Microsoft 365 and infrastructure solutions.

• Enhance security, reliability, scalability, and operational efficiency.

• Take ownership of technical outcomes related to identity, endpoint management, collaboration, security, cloud services, and infrastructure operations.

• Execute projects from requirements gathering and design through to implementation, documentation, handoff, and ongoing support.

• Address complex technical challenges across users, devices, applications, cloud services, and network-connected systems.

• Balance project delivery, escalations, and routine operations efficiently.

• Collaborate with a small IT team while effectively communicating with both technical and non-technical stakeholders.

• Facilitate knowledge transfer and ensure successful handoffs to support teams.

• Conduct root-cause analysis, automation, process improvement, and security remediation.

• Occasionally work after-hours for priority issues, maintenance, and upgrades.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, a related field, or equivalent professional experience.

• 5–8 years of experience in designing, implementing, and maintaining complex Microsoft 365, infrastructure, endpoint, identity, or cloud-based solutions.

• A proven track record of delivering complex Microsoft 365 and infrastructure solutions that enhance business or IT outcomes.

• Capability to manage projects from requirements gathering and design through to implementation, documentation, handoff, and ongoing support.

• Strong working knowledge of Microsoft 365 services, including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, and associated security and compliance features.

• Familiarity with Microsoft Azure, encompassing core services, identity, governance, security, and operations.

• Experience in enhancing identity, endpoint, email, security, automation, or operational processes in a production environment.

• Proficiency in resolving complex technical issues across users, devices, applications, cloud services, and network-connected systems.

• Excellent documentation, communication, organization, and follow-through abilities.

• Capability to sit/stand and move freely for up to 8 hours each day.

• Local candidates only.

• Applicants may be subject to background checks, drug testing, and/or fit-for-duty physical examinations.

• E2 is a Drug-Free Workplace.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• 401(k) with employer match.

• Paid time off.

• Remote work options may be available.