Swahili/English OPI/VRI Interpreters

This is a fully remote position, open to applicants in Nigeria, +1 more country.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during a call.

• Familiarize yourself with the specific vocabulary relevant to the industry in which the interpreter operates, particularly in healthcare and medical fields.

• Accurately and completely convey all messages, ensuring no additions, omissions, or substitutions are made.

• Deliver the highest standard of customer service during interpretations.

• Facilitate communication between Limited English Proficient individuals and clients by providing precise and thorough interpretation of messages.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Show a willingness to obtain new professional certifications.

• Communicate and report effectively to your team leader.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target languages, "Lingala, Swahili."

• A minimum of 1 year of telephone interpretation experience with a reputable interpretation company.

• Strong understanding of medical terminology.

• Familiarity with legal terminology is an advantage.

• International certifications within the healthcare sector are beneficial (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and an appreciation for diverse cultures.

• Excellent communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time work (including business and weekend hours).

• Immediate availability for work following onboarding.

• Internal certified training provided.

• Monthly fee payments.

• Employment based on a contractual arrangement.