SVP, Technology

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee Bookit's technology division, which includes:

• - Web Applications (Node.js, Typescript, react.js, python)

• - Client-facing two-way APIs

• - Mobile SDK platform

• - Information Security

• - Compliance with Security and Technology standards

• - IT administration and Service Environment

• - Management of Information Security Risks

• - Oversight of the Technology Budget

• - Enterprise Technical Sales & Solution Architecture

• - Vendor Management

• - Prevention of Payments Fraud

• Establish the vision, strategy, and implementation of Bookit’s Engineering and Technology teams by:

• - Viewing technology as a strategic business asset (not merely a product function), consistently seeking opportunities to enhance efficiency, scalability, automation, and decision-making throughout the organization.

• - Representing Bookit at various industry conferences.

• - Architecting and leading the Technical Strategy and Decision-Making processes.

• - Collaborating with Operations on technology strategy, resource allocation, and budgeting (including the integration of AI Agents).

• - Working alongside enterprise customers and potential clients to communicate Bookit's technology strategy and solution capabilities.

• - Advocating for the strategic use of AI across the organization to enhance engineering productivity, internal operations, customer support, enterprise implementations, and business processes.

• - Creating repeatable implementation methodologies that decrease deployment time for enterprise white-label clients.

• - Building, mentoring, and scaling a high-performing engineering culture.

• - Balancing and prioritizing aspects like Innovation, Cost-effectiveness, and User Needs.

• - Developing and leading a security-first engineering culture that meets enterprise customer procurement, compliance, and information security requirements, including SOC 2 and ISO 27001 initiatives.

• - Balancing operational efficiency, employee experience, functionality, and information security.

• - Collaborating with Sales, Operations, and Customer Success teams to secure enterprise customers and ensure successful technical implementations.

⛳️ Requirements

• Over 12 years of experience in designing and delivering large-scale web or mobile platforms, with proven expertise in scalable systems architecture, distributed systems, and practical technical decision-making.

• Maintains the technical expertise and credibility to guide architectural decisions, review critical technical choices, and contribute to high-impact engineering initiatives when necessary.

• More than 5 years of engineering leadership experience managing a team of at least 20 engineers.

• At least 3 years of experience in InfoSec leadership with a strong understanding of compliance frameworks such as SOC 2 and ISO 27001.

• Minimum of 3 years of responsibility for IT Services, either directly or through direct reports.

• Over 5 years of experience working with Loyalty, E-Commerce, or Payment technology platforms.

• Strong understanding of Payments Fraud Risks and Tools, including Stripe Radar.

• Comfortable operating in a fast-paced, early-stage environment.

• Exceptional executive presence and communication skills, with the ability to clearly convey the trade-offs in any technical decision-making.

• A passion for problem-solving over merely building features.

• A strong inclination towards Creative Ideation.

🏝️ Benefits

• Competitive base salary

• Potential for equity participation

• Significant growth opportunities within a rapidly scaling platform business

• Medical, Dental, and Vision coverage available