SVP Operations Planning – Analysis

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Develops strategic operational processes to guarantee the achievement of long-term objectives established by senior leadership.

• Collaborates with operational leadership to create workload models and metrics for essential roles.

• Manages workload model reporting to ensure that operations maintain optimal staffing levels.

• Provides strategic insights and works with executives in formulating operational metrics initiatives and interpreting data sets.

• Employs the value-based pricing process to assess the operational impact on the business.

• Oversees the development and analysis of key performance indicators (KPI) and generates ad hoc reports as requested by senior management.

• Collaborates within project management for the integration of business initiatives requiring knowledge of business flows and financial processes.

• Assists in the evaluation and compliance with corporate policies and procedures, including operational and financial reporting and legal/license requirements; identifies and implements recommendations for efficiency.

⛳️ Requirements

• Preferred Bachelor's degree from an accredited college or university.

• CPA certification is preferred.

• A minimum of ten (10) years of operational or financial analysis experience or an equivalent combination of education and experience is required.

• Strongly preferred management experience of a team and claims management.

• Solid understanding of claims management, worker's compensation, liability, disability, or specialty operations business lines.

• Strong grasp of business operations, key metrics, and the ability to convert data insights into actionable business strategies.

• Exceptional oral and written communication skills, including presentation abilities.

• Proficient in PC usage, including Microsoft Office applications.

• Advanced knowledge of Microsoft Excel.

• Strong analytical and interpretative abilities.

• Excellent organizational capabilities.

• Outstanding interpersonal skills.

• Capability to plan, monitor, track, and resolve problems.

• Ability to manage multiple projects and establish priorities.

• Capacity to work effectively in a team environment.

• Ability to meet or exceed performance competencies.

• Proficient in collaborating with all levels across the organization.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Professional development.