Senior Manager, Alliance Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Architect, enhance, and optimize the operational engine that supports our partner ecosystem.

• Transform partner operations from a support function into a significant growth driver.

• Take ownership of the tools, technology, processes, and AI-driven workflows that allow our partner organization to scale effectively.

• Design and implement the operational roadmap to expand the partner ecosystem across resellers and technology alliances.

• Oversee marketplace listing operations and transaction workflows for Microsoft Partner Center.

• Create scalable processes for joint account planning, deal registration, and co-selling activities.

• Integrate AI and intelligent automation throughout the partner lifecycle.

• Develop programs and tools that empower partners to generate joint pipeline at scale.

• Act as the operational liaison between Alliances, Sales Ops, Revenue Operations, Marketing, Finance, Legal, and IT.

⛳️ Requirements

• Over 5 years of experience in a Sales or Alliance/Channel Operations position.

• More than 5 years of experience in a Channel Management setting, collaborating with Global partners.

• At least 2 years of experience in a direct management capacity.

• Proven success in scaling a partner ecosystem.

• In-depth knowledge of PRM platforms (e.g., PartnerCloud, PartnerStack, Crossbeam, Reveal) and Salesforce CRM, including partner community and partner data architecture.

• Practical experience in designing, deploying, and managing partner-facing technology stacks and the integrations that connect them to broader GTM systems.

• Experience in creating scalable processes for partner onboarding, deal registration, co-selling, MDF, and incentive program operations.

• Proficient in Microsoft Office (Excel, PowerPoint).

🏝️ Benefits

• Vision

• Medical

• Life

• Dental

• 401K