Surgical Scheduling Coordinator

This is a fully remote position, open to applicants in Colorado, +4 more states.

📋 Description

• Manages both initial inbound and follow-up outbound confirmation calls for scheduling surgical procedures.

• Addresses customer voicemails and emails pertaining to scheduling inquiries.

• Coordinates cases involving multiple modalities, confirming next-day schedules, approving cases through our online scheduling system, and ensuring all bookings are accurate.

• Recognizes scheduling obstacles and implements strategies to enhance scheduling outcomes.

• Adheres to established precautions and procedures while performing job responsibilities to maintain a safe working environment.

• Complies with policies regarding safety, confidentiality, and HIPAA regulations.

• Engages in continuous training to deepen understanding of our department and the services we provide to our customers.

• Assists with additional tasks as directed by Supervisor and/or Manager.

⛳️ Requirements

• High School Diploma or equivalent is required.

• Demonstrated work experience as a Scheduling Coordinator or in Customer Service.

• Familiarity with Scheduling Software is preferred.

• Experience with Microsoft Office 365 (Outlook, Word, and Excel).

• Understanding of clinical/medical practice operations, procedures, terminology, and administrative processes is preferred.

• For Remote Position Only: Must have a separate work area free from distractions.

🏝️ Benefits

• Health insurance options for Medical, Dental & Vision plans.

• Short- and Long-Term Disability plans.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Life Insurance Options.

• Paid Time Off.

• 401K Saving Plan with employer match.

• Employee Discounts.

• Tuition Reimbursement.

• Daily Pay program.

• Employee Assistance Program.

• Wellness programs.