Surgery Scheduler

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Efficiently and promptly schedule surgery appointments for patients.

• Deliver courteous customer service to both internal and external clients.

• Organize, coordinate, and reschedule surgical and post-operative appointments.

• Communicate essential messages to physicians, staff, and facilities.

• Send detailed information to patients via mail or email.

• Maintain and update physician surgery schedules, including hospital block times.

• Coordinate surgery dates and times, ensuring the surgery tracker is updated.

• Discuss and counsel patients regarding surgery information, guidelines, facilities, dates, and times.

• Arrange for surgical assistants or second surgeons, neuromonitoring, and DME as needed.

• Fax pre-operative tests and clearance orders to primary care and referring physicians.

• Guide patients in scheduling necessary appointments.

• Inform patients about potential calls from DME providers, hospitals, and the business office.

• Schedule pre-surgical conferences with physicians, nurses, or physician assistants.

• Engage in professional development, meetings, educational programs, clinic meetings, cross-training, and covering for coworkers.

• Carry out additional duties as assigned.

⛳️ Requirements

• High school diploma or GED is required.

• Preferred two years of work experience in a medical office environment and/or scheduling program.

• Familiarity with medical terminology is necessary.

• Proficient computer skills are required.

• Understanding of medical office procedures, including surgical procedures and practices.

• Knowledge of the interconnections between surgery, laboratory, and radiology departments.

• Proficient in grammar, spelling, and punctuation for accurate patient information entry.

• Ability to operate a computer, photocopy machine, and fax machine.

• Maintain a pleasant and helpful telephone demeanor.

• Ability to communicate clearly and concisely.

• Capability to read, comprehend, and follow both oral and written instructions.

• Ability to establish and foster effective working relationships with patients, employees, and the public.

• Successful completion of a pre-employment drug screening and background check is mandatory.

🏝️ Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month discount for tobacco-free individuals.

• Dental & Vision Insurance coverage.

• 401(k) plan with annual employer contributions.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

• Coverage for short- and long-term disability.

• Life insurance and Accidental Death & Dismemberment (AD&D) coverage.

• Access to legal assistance.

• Employer-sponsored Employee Assistance Program (EAP).

• Up to 4 weeks of paid time off (PTO) initially, increasing with tenure.

• 7 paid holidays plus 2 floating holidays.

• Profit-sharing plan available.

• Comprehensive benefits package offered.