Supply Chain Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily supply chain operations, which include device procurement, vendor oversight, invoice assessment, and order fulfillment, ensuring supplier efficiency, adherence to contracts, and consistent device availability.

• Take responsibility for inventory precision and device accountability throughout the entire device lifecycle, encompassing asset monitoring, recovery initiatives, and reducing losses from damaged, misplaced, or unreturned devices.

• Manage demand forecasting linked to enrollment increases, balancing inventory investment with service expectations while minimizing stockouts and urgent shipping expenses.

• Streamline and standardize the device portfolio by eliminating redundant SKUs, optimizing bills of materials, and enhancing operational efficiency.

• Supervise third-party logistics (3PL) and fulfillment partners concerning kitting, shipping, returns, and reverse logistics, establishing service level expectations and continually enhancing operational performance.

• Identify and manage supply chain KPIs, such as fill rate, inventory accuracy, on-time delivery, device recovery, and cost per unit, providing analyses and recommendations that promote operational enhancements.

• Collaborate with Engineering and Operations to automate inventory, provisioning, fulfillment, and device lifecycle workflows, enhancing visibility and decreasing manual workload.

• Cultivate supplier relationships, negotiate pricing when appropriate, and pinpoint opportunities to decrease supply chain costs while upholding quality and service standards.

⛳️ Requirements

• A Bachelor’s degree is required, preferably in Supply Chain, Operations, Business, Engineering, or a related discipline.

• A minimum of 5 years of experience in supply chain, fulfillment, or logistics operations, ideally within a high-growth startup or scaling environment is essential.

• A hands-on operator who enjoys addressing operational challenges while developing scalable processes and systems for sustainable growth.

• Robust experience with inventory management, demand planning, supplier relations, and third-party logistics (3PL) operations.

• Strong analytical abilities with experience utilizing Excel, Google Sheets, ERP systems, inventory management platforms, and BI tools to inform operational decisions.

• Proven success in simplifying complex operations through process improvements, inventory optimization, and workflow standardization.

• Excellent communication skills and a collaborative, team-oriented approach, with strong coordination across engineering, clinical, and commercial teams.

• Thrives in dynamic, ambiguous settings with a proactive ownership mindset. Experience in supporting connected medical devices, healthcare operations, or regulated supply chains is advantageous.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and the option for remote work.

• Opportunities for professional development and career growth.

• Collaborative and inclusive company culture.