Supervisor, Case Management

This is a fully remote position, open to applicants in Washington.

📋 Description

• Provides leadership in both clinical and administrative capacities to care management teams.

• Oversees daily operations of medical and behavioral health clinicians, along with non-clinical staff, as they deliver care management services.

• Implements care management initiatives and ensures that program operations and documentation adhere to regulatory standards.

• Prioritizes daily workflows, assignments, and triage tasks to comply with state and federal regulations.

• Monitors team performance and productivity to guarantee adherence to guidelines and achievement of goals.

• Facilitates collaboration with internal partners for a unified approach to care coordination for members.

• Supports a regionalized care team structure to enhance care coordination across Integrated Managed Care (IMC) regions.

• Maintains a thorough understanding of health plan benefits.

• Participates in Care Management Rounds to foster productive discussions and provide clinical insights.

⛳️ Requirements

• A minimum of three (3) years of clinical experience in an acute care or public health environment.

• At least three (3) years of experience as a case manager within an Accountable Care Organization (ACO), Managed Care Organization (MCO), or Behavioral Health Organization (BHO) is required.

• Preferred: Three (3) years of supervisory or leadership experience within a healthcare or managed care context.

• A bachelor's degree in nursing or a master’s degree in social work and/or a related behavioral health field.

• A current, unrestricted RN license or a current, unrestricted LICSW license in the State of Washington.

• Must have or will obtain a Case Management Certification within the first two (2) years of employment.

• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

🏝️ Benefits

• Medical, Prescription, Dental, and Vision coverage.

• Access to a Telehealth application.

• Flexible Spending Accounts and Health Savings Accounts.

• Basic Life AD&D, Short and Long-Term Disability insurance.

• Options for Voluntary Life, Critical Care, and Long-Term Care Insurance.

• 401(k) Retirement plan with a generous employer match.

• Employee Assistance Program and Mental Fitness application.

• Financial Coaching and Identity Theft Protection services.

• Time off that includes PTO accrual beginning at 17 days per year.

• 40 hours of Community Service volunteer time.

• 10 standard holidays and 2 floating holidays.

• Compassionate leave and jury duty leave.