Student Enrolment Advisor

This is a fully remote position, open to applicants in Australia.

📋 Description

• Engage with warm leads from Canada and assist prospective students from their initial inquiry to enrollment.

• Handle incoming inquiries and place outbound calls utilizing an automated dialing system.

• Comprehend students’ career aspirations, motivations, and areas of academic interest.

• Steer students through various postgraduate course options using a consultative sales method.

• Articulate the benefits and appropriateness of studying with Australian university partners.

• Follow up on applications and provide support to students throughout the enrollment journey.

• Address inquiries via phone, email, and live chat.

• Maintain precise CRM records and oversee the sales pipeline.

• Meet enrollment and sales objectives while ensuring an outstanding student experience.

• Collaborate during daily coaching sessions and team meetings.

⛳️ Requirements

• Minimum of 2 years of experience in phone-based sales.

• Demonstrated success in B2C consultative sales, student enrollments, or admissions advising.

• Proven track record in achieving KPIs, sales targets, or performance metrics.

• Exceptional communication and relationship-building abilities.

• Confidence in managing multiple opportunities within a sales pipeline.

• Proactive, organized, and self-driven approach to remote work.

• Capability to engage confidently with customers from diverse backgrounds and cultures.

• Reliable internet connectivity.

• Designated home workspace.

• Located in Australia with full Australian working rights.

• Availability to work from 5:00 am to 12:30 pm AEST, Monday to Friday.

• Successful candidates may need to undergo a police check and other pre-employment screenings.

🏝️ Benefits

• Competitive base salary with unlimited commission potential.

• Paid wellbeing days.

• Access to LinkedIn Learning.

• Discounts on postgraduate studies and significantly reduced Master's degrees through university partners.

• Opportunities for career advancement and participation in internal leadership programs.

• Flexible remote working arrangements.

• Provision of full home office equipment and internet allowance.

• Access to mental health resources.

• Comprehensive onboarding process for remote employees.

• Two weeks of structured job shadowing.

• Ongoing coaching and support from a dedicated Sales Training team.

• Continuous learning and career development opportunities.