Strategy & Operations, Learning and Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage SentiLink’s learning and development strategy, identifying skills gaps and prioritizing learning initiatives that yield measurable business results.

• Design, create, and continuously enhance learning programs throughout the employee lifecycle, including company onboarding, department onboarding, fraud education, manager training, leadership development, and ongoing professional advancement.

• Collaborate with leaders across the organization to understand capability requirements and create effective learning solutions that enhance individual and organizational performance.

• Design and deliver engaging workshops, training sessions, and learning experiences for employees, managers, and leaders throughout the company.

• Enhance employee access to and sharing of knowledge by assisting in the development of scalable learning resources, documentation, and self-service tools.

• Evaluate the effectiveness of learning programs and utilize data and feedback to perpetually improve results.

• Serve as the primary accountable individual for learning and development at SentiLink, balancing long-term strategy with hands-on execution.

⛳️ Requirements

• 6-10 years of experience in Consulting (leading learning, change management, or organizational effectiveness workstreams), Learning & Development, Talent Development, or a related field.

• Proven experience in building and scaling learning programs rather than just delivering existing content.

• Outstanding presentation and facilitation skills, with the capability to engage diverse audiences.

• Strong program management abilities and the capacity to independently drive multiple initiatives from concept through to execution.

• Experience in designing practical, engaging learning experiences for adult participants.

• Excellent written and verbal communication skills.

• Comfortable operating in a fast-paced, ambiguous environment where you will be developing numerous programs from scratch.

• Curious, collaborative, pragmatic, and highly focused on execution.

• Preferred: Experience in a startup or rapidly growing technology company.

• Preferred: Experience supporting technical teams.

🏝️ Benefits

• Employer-covered group health insurance for you and your dependents.

• 401(k) plan with employer matching (or equivalent for non US-based roles).

• Flexible paid time off.

• Regular company-wide in-person events.

• Home office stipend, and more!