Strategy & Operations Lead – Care Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver data-driven strategic guidance to pinpoint and tackle business opportunities that enhance care for Medicare and Special Needs Population members who utilize Care Management services.

• Identify and implement innovations that boost the effectiveness, efficiency, or member experience of care management services.

• Address a variety of complex issues with input from clinical, quality, operations, analytics, and other enterprise stakeholders.

• Transform strategic recommendations into actionable plans with operational leaders.

• Examine intricate care management challenges using both internal and external data and insights.

• Engage in strategic problem-solving and the development of strategies in ambiguous contexts.

• Discover opportunities in clinical outcomes, quality, costs, and member experiences.

• Lead cross-functional teams to establish significant and feasible opportunities.

• Develop execution models and roadmaps in collaboration with cross-functional enterprise partners.

• Propel prioritized opportunities through the implementation process.

⛳️ Requirements

• A Bachelor’s degree is required.

• Over 7 years of experience in strategy, healthcare, or operations, or more than 4 years with a consulting firm or in corporate strategy focused on driving and creating strategy and/or operations experience.

• Prior experience in strategy consulting, commercial strategy, business strategy, clinical and operational fields, and/or similar roles.

• Capability to interpret and use data and analytics to enhance strategy and formulate recommendations.

• Proficiency in conducting data analysis and modeling to derive insights and recommendations.

• Familiarity with qualitative and quantitative analysis.

• Ability to communicate ideas effectively in both written and oral formats, adapting to various audiences including senior leadership.

• Proven ability to influence and lead through uncertain situations.

• Strong skills in organization, planning, and prioritization.

• Capacity to collaborate with various enterprise departments and stakeholders while meeting deadlines.

• Ability to work autonomously and manage projects to meet objectives.

• Proficiency with Microsoft Office Suite, including PowerPoint and Excel.

• A dedicated workspace free from interruptions to safeguard member PHI/HIPAA information.

• Home internet service with a minimum download speed of 25 Mbps and upload speed of 10 Mbps.

• Occasional travel to Humana offices for training or meetings may be necessary.

🏝️ Benefits

• Bonus incentive plan based on individual and/or company performance.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability coverage.

• Long-term disability coverage.

• Life insurance.

• Home internet expense reimbursement for employees residing and working from home in California, Illinois, Montana, or South Dakota.

• Telephone equipment suitable for business needs.

• Flexible scheduling for HireVue interviews.