Strategic Project Lead – Speech & Audio AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete delivery process, managing project scope, timelines, budgets, staffing, and associated risks.

• Oversee client communications, provide status updates, facilitate workshops, and handle escalations.

• Convert client needs into annotation guidelines, workflows, tools, and quality standards.

• Establish and track quality metrics, such as transcription accuracy, word error rate (WER), diarization, and linguistic consistency.

• Address quality concerns and clarify ambiguous client requirements.

• Offer domain knowledge in speech and audio workflows, providing advice on feasibility, evaluation techniques, and tooling.

• Create reusable guidelines, standard operating procedures (SOPs), and quality assurance frameworks while mentoring Operations Specialists.

• Assist in scoping new projects, conducting pilots, and developing capabilities as speech and voice AI technology advances.

⛳️ Requirements

• 1–2+ years of experience in AI data operations, project coordination, or delivery, preferably in a GenAI or frontier AI setting.

• Practical knowledge of at least one workflow related to speech, audio, language, or conversational AI.

• Proven experience in coordinating projects or workstreams, managing stakeholders, and engaging with clients.

• Understanding of data quality, annotation workflows, and quality assurance techniques.

• Capability to transform client requirements into clear guidelines, workflows, and quality standards.

• Excellent problem-solving abilities with the capacity to juggle multiple priorities in a dynamic environment.

• Keen interest in the latest developments in AI, particularly in speech, audio, and voice-agent technologies.

• Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation.

• Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation.

• Background in localization, cross-locale consistency, CJK languages, or low-resource languages.

• Bilingual or multilingual skills, especially in German or a Nordic language.

🏝️ Benefits

• Flexible work arrangements.

• Access to tools and resources that support your work.

• Opportunities for development to enhance your capabilities.

• A culture centered on innovation, collaboration, and excellence.