Strategic Project Lead – Speech & Audio AI

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take full ownership of the delivery process encompassing project scope, timelines, budgets, staffing, and risk management.

• Oversee client communications, provide status updates, conduct workshops, and handle escalations.

• Convert client needs into annotation guidelines, workflows, tools, and quality standards.

• Establish and track quality metrics, such as transcription accuracy, word error rate (WER), diarization, and linguistic consistency.

• Address quality issues and clarify ambiguous client requirements.

• Offer domain expertise in speech and audio workflows, providing advice on feasibility, evaluation methods, and tools.

• Create reusable guidelines, standard operating procedures (SOPs), and quality assurance frameworks while mentoring Operations Specialists.

• Assist in scoping new projects, conducting pilots, and developing capabilities as speech and voice AI technology progresses.

⛳️ Requirements

• 1–2+ years of experience in AI data operations, project coordination, or delivery, preferably in a GenAI or cutting-edge AI setting.

• Practical knowledge of at least one workflow related to speech, audio, language, or conversational AI.

• Proven experience in coordinating projects or workstreams, managing stakeholders, and engaging with clients.

• Understanding of data quality, annotation workflows, and quality assurance practices.

• Capability to translate client requirements into precise guidelines, workflows, and quality standards.

• Excellent problem-solving abilities and the capacity to juggle multiple priorities in a dynamic environment.

• Enthusiasm for current advancements in AI, particularly in speech, audio, and voice-agent technologies.

• Experience with ASR transcription, speaker diarization, acoustic annotation, or TTS evaluation is advantageous.

• Familiarity with voice-agent scripts, IVR, dialogue design, turn-taking, or conversational evaluation is a plus.

• Experience in localization, cross-locale consistency, CJK languages, or low-resource languages is beneficial.

• Bilingual or multilingual skills, especially in German or a Nordic language, are a plus.

🏝️ Benefits

• Permanent - Regular Full-time employment.

• Flexibility for remote work.

• Access to tools, resources, and development opportunities.

• A culture that fosters innovation, collaboration, and excellence.

• Opportunity to tackle complex AI challenges across various industries and regions.