Strategic Partner Director

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take charge of the global customer relationship across various regions, serving as the primary point of responsibility while fostering robust executive partnerships.

• Propel revenue, margin, and share-of-wallet expansion by recognizing opportunities and spearheading strategic account initiatives.

• Supervise the complete contract performance process, ensuring adherence to terms and pricing agreements.

• Design and implement a multi-year Customer Improvement Plan (CIP) with defined priorities, accountability, timelines, and measurable results.

• Maintain a strong customer presence through site visits and Quarterly Business Reviews (QBRs), cultivating trust with key stakeholders (≈25% travel required).

• Direct global account teams, synchronizing strategy with execution, and promoting collaboration among stakeholders.

• Collaborate with suppliers to enhance customer value through aligned capabilities, innovation, and supply chain continuity.

• Fulfill commitments with diligence, ensuring timely communication, thorough preparation, and effective issue escalation.

• Foster continuous improvements and digital initiatives that yield measurable business and customer benefits.

⛳️ Requirements

• A Bachelor’s degree is necessary.

• 7–10 years of pertinent commercial experience in life sciences or a similar industry, showcasing proven success in managing global strategic accounts within complex, matrixed organizations.

• Strong commercial and financial insight, including expertise in pricing strategy, margin management, contract performance, and enterprise account planning.

• Outstanding stakeholder engagement and influencing capabilities.

• Proficient in leading through influence across global teams.

• Strong analytical skills are essential.

• Experience in utilizing data and insights to inform strategic decisions.

• Fluency in English is required; proficiency in additional European languages is a plus.

🏝️ Benefits

• A collaborative, global working environment.

• Opportunities to engage with leading life sciences clients.

• Career advancement in a high-impact strategic position.

• Competitive compensation package and benefits.