Director, Strategic Channel Enablement – Activation

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement a comprehensive channel enablement strategy that aligns with revenue objectives and partner success.

• Design and execute enablement programs for VAR and MSP partners aimed at driving ARR growth.

• Integrate the PRM and LMS to foster a positive experience for partners.

• Create and develop a certification program that meets industry standards and provides ongoing educational experiences for partners.

• Collaborate with Global Channel Leadership and strategic partners to collect and analyze feedback for new and existing training materials and certification programs.

• Stay informed about global security trends, best practices in the channel, KnowBe4 products, and the KnowBe4 Partner Portal.

• Lead the development and implementation of on-demand training content for internal global teams.

• Act as a subject matter expert on KnowBe4 products and support the Channel Sales Team.

• Work alongside internal departments to enhance and solidify channel training initiatives.

• Monitor and analyze partner certifications, collaborating with Global Channel Sales to elevate certification levels.

• Partner with People Operations on HR matters, including recruitment, career development, and performance management.

• Provide recommendations regarding the hiring, termination, promotion, and discipline of subordinate employees.

⛳️ Requirements

• Proven experience in channel ecosystems is essential.

• Background in Instructional Design or Instructional Technology (or similar experience) is required.

• A minimum of 5 years of experience in developing training and development programs.

• Experience in partner enablement, channel sales, channel training and development, or a related field.

• At least 2 years of experience in people management within the designated area is necessary.

• Experience in IT Channel Sales (SaaS experience preferred).

• Bachelor's degree or equivalent higher education experience is desirable.

• Ability to work effectively in a cross-functional team environment, demonstrating respect and collaboration to achieve successful outcomes.

• Excellent verbal and written communication skills, with the ability to confidently present to audiences of channel partners and/or executives.

• Quick adaptability to new tools, techniques, and processes.

• Strong listening skills to engage with subject matter experts (SMEs) and team members to integrate their insights and feedback.

• Exceptional time and priority management skills.

• Familiarity with and interest in contemporary communication and visual design principles as they relate to adult learners.

• A curious, innovative, and creative mindset.

• Fluency in English (both written and verbal) is required.

• No recruitment agencies, please.

🏝️ Benefits

• Company-wide bonuses based on monthly sales targets.

• Employee referral bonuses.

• Adoption assistance.

• Tuition reimbursement.

• Certification reimbursement.

• Bonuses for certification completion.

• A modern, high-tech, and enjoyable work environment.

• Applicant assessment and background checks may be part of the hiring process.