Strategic Operations Analyst

📋 Description

• **Role Overview**

• M-Files is seeking a dynamic, execution-focused analyst to act as a key resource within Strategic Operations, aiding in the execution of crucial strategic initiatives across the organization. This role is tailored for an early-career professional who flourishes in a fast-paced environment and has a knack for transforming uncertainty into actionable plans. You will be instrumental in converting ideas, inquiries, discussions, and leadership dialogues into a well-structured program—complete with defined workstreams, responsibilities, timelines, KPIs, baseline metrics, impact assessments, and polished executive communication.** **The Strategic Operations Analyst role demands sound judgment, high dependability, and a proactive approach—ideal for someone who takes pride in driving execution daily, rather than merely conducting analysis.

• **Primary Responsibilities**

• **Transform ambiguity into actionable programs**

• - Convert strategic priorities into defined workstreams, accountable owners, timelines, and deliverables—then ensure they are completed.

• - Establish and maintain a streamlined program structure: operational plans, workback schedules, decision logs, action trackers, and weekly priorities.

• - Identify gaps, risks, and dependencies proactively—and drive resolutions with relevant stakeholders.

• **Manage the operating cadence (calendar, meetings, coordination)**

• - Own the execution rhythm: scheduling, agendas, pre-reads, notes, action items, responsibilities, and deadlines.

• - Ensure meetings are focused on decision-making and outcomes, with clear ownership and deadlines.

• - Maintain alignment between leadership's perceptions and actual progress across teams.

• **Analytics, KPIs, baselines, impact estimates**

• - Develop and uphold KPI definitions and baseline measurement strategies to quantify progress accurately.

• - Conduct hands-on analysis in Excel: data cleaning, modeling, scenario analysis, impact estimation, and performance tracking.

• - Create straightforward measurement systems that make progress transparent and highlight areas of execution delays.

• **Reporting and dashboards (to promote action, not bureaucracy)**

• - Provide consistent operational visibility: what has been delivered, what is progressing, what is blocked, and what needs escalation.

• - Design and maintain dashboards and reporting outputs (Excel / PowerPoint, and applicable BI tools) that facilitate quick decision-making.

• - Utilize reporting as a mechanism to drive action and accountability, rather than as the final product.

• **Communication tailored for executives (PowerPoint and structured writing)**

• - Produce high-quality, executive-ready PowerPoint presentations: updates, operational reviews, decision documents, and strategic summaries.

• - Write clear, concise summaries that distill complex information into “what matters / what has changed / what are the next steps.”

• - Assist leadership in preparing for key meetings and reviews with briefs, agendas, objectives, and follow-up actions.

• **Expected Outcomes (measuring success)**

• - Strategic priorities transition consistently from concept → planning → execution → measurable results.

• - Cross-functional teams are synchronized, obstacles are escalated early, and commitments are fulfilled reliably.

• - The operational rhythm is disciplined: clear priorities, defined owners, explicit next steps, and consistent follow-through.

• - Leadership enjoys reliable visibility into progress and performance as execution is effectively managed week after week.

⛳️ Requirements

• **Essential Qualifications**

• - 1–4 years of experience in a results-driven environment (e.g., business operations, consulting, investment banking, strategy & operations, program support, GTM operations, analytics)

• - Proficient in Excel (analysis, modeling, adept at handling imperfect data)

• - Strong PowerPoint skills (capable of creating clean, executive-ready presentations swiftly with meticulous attention to detail)

• - Exceptional written communication abilities: concise, structured, and focused on action.

• - Strong sense of ownership and reliability; you take pride in consistent execution and follow-through.

• - Highly organized and capable of managing multiple threads without losing track of details.

• **Preferred Qualifications (nice to have)**

• - Experience in supporting operational rhythms (weekly business reviews, QBRs, operational assessments).

• - Familiarity with dashboards / BI tools (Power BI, Tableau) and/or basic SQL.

• - Exposure to SaaS business models, pricing/packaging strategies, or cross-functional transformation projects.

• **Recruitment Process Participation:**

• - Initial Screening with a People & Culture Team Member

• - Meeting with the Hiring Manager (SVP, Strategic Operations & Corporate Development)

• - Engagement with Additional Internal Stakeholder(s)

• **Estimated Time Investment for Applicants in Recruitment Process: ~Approx. 3 hours*

🏝️ Benefits

• **Why Join M-Files?**

• We are a global organization with Finnish origins, proud of our own product!

• By becoming a part of M-Files, you will have the chance to contribute to our success and growth while enhancing your own skills. Our team is vibrant, and our solutions are transforming the market! Our core values of "**Make It Happen**", "**Help Others**", and "**Love Customers**" are reflected in our daily actions as a team. Transparent communication and exceptional team spirit were recognized as our strengths in the M-Filer Experience survey.

• **What We Provide:**

• - As a remote-enabled company, our employees enjoy the flexibility to create their own work/life balance.

• - 10 paid holidays each year.

• - Unlimited Paid Time Off (PTO).

• - Matching 401K Plan (25% of employee's contributions up to the IRS maximum).

• - Health insurance options (PPO and HDHP/HSA plans available).

• - Dental insurance.

• - Vision insurance.

• - Life insurance (1x employee salary).

• - Short-term disability coverage (employer-funded).

• - Long-term disability coverage (employer-funded).

• - Flexible Spending Plan (for medical and dependent expenses).