Strategic Accounts Executive, Small Market

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the process to retain and upsell Garner’s small group employer clients (25 - 250 lives).

• Collaborate with the Client Success Manager to ensure clients experience exceptional service and achieve desired outcomes.

• Act as the client’s trusted strategic partner in plan design, controlling cost trends, and enhancing plan performance.

• Build and maintain essential strategic relationships with brokers and clients.

• Oversee overall client health, foresee strategic requirements, and implement proactive strategies to mitigate key account risks.

• Work alongside finance, product, data, and technology teams to provide reports that showcase Garner's value and ROI.

• Enhance Net Revenue Retention and other KPIs for your portfolio of clients.

⛳️ Requirements

• Extensive knowledge of fully insured and small group self-funded health plan design and benefits, including advising employer clients on benefits strategy and cost performance.

• 4+ years of experience in a client-facing consultant/broker, account management, or sales position within the employee benefits industry.

• Strong commercial focus with a proven track record of meeting retention and upsell goals consistently.

• A self-motivated individual capable of thriving in a dynamic, fast-paced startup environment.

• Outstanding communication, presentation, and articulation abilities.

• Proven capability to address challenges in complex strategic situations.

• A commitment to being part of a high-performing, mission-driven team that values urgency, individual accountability, and genuine feedback.

🏝️ Benefits

• Flexible PTO

• Medical/Dental/Vision plan options

• 401(k) with company match

• Flexible spending accounts

• Teladoc Health and more