Strategic Accounts Director, Large Group

This is a fully remote position, open to applicants in New York.

📋 Description

• Maintain and expand relationships with Garner’s largest employer clients, covering 1,000–5,000 lives.

• Collaborate with account managers to guarantee that key clients receive an outstanding experience.

• Serve as a trusted strategic partner regarding plan design, cost trends, and plan performance.

• Build and nurture strategic relationships with brokers and clients.

• Monitor client well-being and implement strategies to mitigate account risks.

• Address strategic challenges faced by clients and ensure Garner provides value to both employers and members.

• Work alongside product, data, and technology teams to create tailored reports and presentations that showcase Garner’s value and ROI.

• Report directly to the VP of Strategic Accounts.

⛳️ Requirements

• Over 7 years of experience in a commercially-focused account management or sales position within the employee benefits sector.

• Extensive knowledge of health plan design and benefits.

• Proven experience advising large and Enterprise employer clients on benefits strategy and cost management.

• Demonstrated success in meeting retention and upsell goals consistently year over year.

• Strong motivation to thrive in a dynamic, fast-paced startup environment.

• Exceptional communication and presentation abilities.

• Strong problem-solving skills in uncertain situations.

• Commitment to working within a high-performing, mission-driven team.

• Willingness to travel up to 25% of the time.

🏝️ Benefits

• Equity incentive plan.

• Competitive benefits packages.

• Flexible paid time off.

• Options for medical, dental, and vision plans.

• 401(k) with company matching.

• Flexible spending accounts.

• Access to Teladoc Health.

• Remote work options.

• Ongoing coaching and opportunities for professional development.