Strategic Account Manager – Injection

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the key owner of designated strategic (ultimate parent and parent-level) accounts, responsible for managing relationships and ensuring commercial alignment across all types of strategic accounts.

• Increase awareness of Milacron’s offerings within both new and existing national/parent-level accounts through proactive and strategic outreach initiatives.

• Cultivate and sustain a detailed understanding of each assigned strategic account, including customer structure, trends, and performance drivers, to guide account strategies and execution.

• Oversee the overall sales strategy for strategic accounts, working in collaboration with Field Sales Representatives to facilitate site-level execution and capitalize on opportunities.

• Spearhead quote and order finalization processes for strategic accounts, ensuring alignment among Sales, SPE, Product, and Engineering teams.

• Conduct executive-level and C-suite negotiations at the parent level, providing support for plant-level negotiations as necessary in conjunction with the field.

• Foster parent-level customer commitments, including active participation and leadership in critical site-level closing activities when required.

• Manage annual strategic account planning, ensuring alignment of strategies, priorities, and execution across the field organization.

• Perform quarterly account evaluations to review performance, pinpoint risks and opportunities, and modify strategies as necessary.

• Facilitate monthly internal review meetings with field and cross-functional partners to ensure execution discipline, transparency to changes, and accuracy in CRM.

• Identify and evaluate opportunities in partnership with Field Sales Representatives.

• Direct customer needs assessments and solution alignment across internal teams. Oversee the development of quotes and proposals; lead negotiations and secure customer commitments.

• Ensure that the close, order processing, and execution handoff are completed accurately and punctually.

⛳️ Requirements

• Bachelor’s degree (B.A. or B.S.) from a four-year college or university in Business Administration, Engineering, Industrial/Manufacturing Engineering, Marketing, or a related field; or an equivalent combination of education and experience.

• 8+ years of experience in an outside B2B field sales position, ideally within a technical, capital equipment, or industrial machinery sales environment.

• Prior experience in the plastics injection molding and/or extrusion industry is preferred.

🏝️ Benefits

• A mix of virtual executive meetings and focused in-person travel aligned with account strategy (50-75% travel).