Strategic Account Manager – Enterprise Vertical Markets

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement growth strategies for designated industry verticals.

• Recognize emerging trends, market prospects, competitive dynamics, and industry challenges.

• Develop and uphold target account strategies along with market development plans.

• Construct ecosystem maps of customers, partners, influencers, and industry stakeholders.

• Act as the internal subject matter expert for assigned segments, providing market intelligence to leadership.

• Identify, qualify, and pursue new business prospects within targeted markets.

• Cultivate and sustain executive-level relationships with strategic customers and industry stakeholders.

• Guide complex sales opportunities involving multiple stakeholders and business functions.

• Formulate account expansion strategies that align with long-term growth objectives.

• Manage the sales process from opportunity development to contract execution.

• Represent Crown Castle at industry conferences, trade shows, customer events, and association meetings.

• Engage in industry working groups, panels, advisory boards, and networking events.

• Enhance market awareness and bolster company credibility within target segments.

• Communicate market trends, customer insights, and competitive intelligence to internal stakeholders.

• Collaborate with Product, Marketing, Sales Engineering, Operations, Finance, Legal, and Executive Leadership teams.

• Act as the voice of the customer and the market within the organization.

• Influence go-to-market strategies, product positioning, and growth initiatives.

• Lead cross-functional efforts to support strategic customer pursuits and segment objectives.

• Develop strategic account plans for enterprise and strategic customers.

• Maintain precise pipeline, forecasting, and account data within CRM systems.

• Ensure accountability for opportunity advancement and business development activities.

• Relay market conditions, pipeline status, and growth prospects to leadership.

⛳️ Requirements

• Bachelor’s degree.

• Over 5 years of experience in enterprise sales, strategic account management, business development, or similar commercial roles.

• Experience selling to or collaborating with ISPs, hyperscalers, AI infrastructure providers, compute companies, cloud platforms, connectivity, network infrastructure, or related digital infrastructure sectors.

• Proven experience in managing enterprise and strategic customer relationships.

• Demonstrated success in generating pipeline, developing new business opportunities, and managing intricate sales cycles.

• Strong skills in executive communication and relationship building.

• Experience in creating account growth strategies and go-to-market plans.

• Willingness to travel 50% or more.

• Preferred experience in telecommunications infrastructure, ISP services, fiber, connectivity, wireless infrastructure, network services, data center services, hyperscaler, AI infrastructure, compute, cloud, or related technology sectors.

• Existing connections, industry networks, or substantial market familiarity with relevant infrastructure decision-makers are strongly preferred.

• Additional experience in broadcast, energy, IoT, edge, cable, drones/UAS, satellite, or emerging technology sectors is advantageous but not mandatory.

• Experience in participating in industry conferences, associations, advisory boards, panels, or thought leadership activities.

• Experience in developing partnerships, ecosystem relationships, or industry alliances.

🏝️ Benefits

• Comprehensive healthcare plans with significantly subsidized premiums by the company.

• Up to $2,000 annual company contribution to the Health Savings Account (HSA base plan for employee and dependents).

• Leading market 401(k) plan with up to 10% company contributions through a 5% match and 5% profit sharing.

• New-child leave offering up to 8 weeks of 100% paid leave upon birth or legal adoption.

• Birth mothers are eligible for an additional 8 weeks of 100% paid medical leave.

• Tuition reimbursement of up to $5,250 annually for eligible tuition and fees.

• Crown Castle scholarship program providing up to $10,000 per recipient each year for eligible dependent children of employees and interns.

• Matching charitable contributions of up to $1,000 per year for each teammate.

• Generous paid time off for eligible full-time employees (minimum of 18 days per year based on years of service).

• 10 company holidays plus 2 floating holidays.

• Complimentary beverages and snacks in all offices.

• Discretionary annual cash bonuses or commissions.

• Equity incentives.