Strategic Account Manager

This is a fully remote position, open to applicants in Arizona, +12 more states.

📋 Description

• Create and implement strategic account plans to meet sales objectives and broaden our customer base in the distribution transformer sector.

• Build and sustain robust relationships with designated strategic accounts to guarantee customer satisfaction and loyalty.

• Discover and pursue growth opportunities within strategic accounts to enhance revenue and profitability.

• Work collaboratively with internal teams such as Sales, Marketing, Product Development, and Operations to provide customer-focused solutions.

• Act as a trusted advisor to clients by comprehending their business challenges and aligning ERMCO’s products and services accordingly.

• Prepare and deliver regular business reviews, forecasts, and account plans to both clients and internal leadership.

• Negotiate contracts and pricing in accordance with company policies and customer expectations.

• Keep an eye on market trends, competitor activities, and customer feedback to refine strategic account management approaches.

• Ensure swift resolution of customer issues and escalations to uphold positive relationships.

• Represent the company at industry events, conferences, and trade shows.

• Travel required to customer locations and industry events (up to 50%).

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or a related discipline.

• 5+ years of experience in strategic account management, sales, or business development.

• Demonstrated success in managing complex customer relationships and driving revenue growth.

• Excellent communication, negotiation, and interpersonal skills.

• Capability to analyze data and formulate actionable account strategies.

🏝️ Benefits

• Relocation assistance