Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for selling all e.Republic products and services to clients in the state, local, and educational sectors.

• Maintains the existing customer base for designated accounts.

• Able to advise and provide current customers with knowledge about our products, secure re-signs, and promote additional sales of event sponsorships, custom publications, advertising space, online advertising, research, Navigator, Governing products, etc.

• Cultivates enduring customer relationships.

• Enhances customer relationships by understanding their needs and striving for their satisfaction while preserving company profits.

• Acquires a thorough understanding of State and Local Government and Education markets, enabling effective consultation for clients on these subjects.

• Achieves and maintains a comprehensive understanding of all e.Republic's brands, products, and services.

• Capable of advising customers on which solutions best meet their requirements.

• Manages the sales process from the initial sale to delivery, troubleshooting and collaborating with other departments and managers as necessary to guarantee customer satisfaction.

• Familiar with the company's resources, including various internal roles and departments, allowing for effective tagging of consultants during client calls.

• Proficient in identifying new customers and sales opportunities to expand and enhance the partnership network.

• Responds to all assigned leads within 24 business hours.

• Delivers proposals within 48 hours of requests or client meetings.

• As a Strategic Account Manager, consistently tracks progress against team and individual revenue targets or production quotas.

• Travels to locations as needed to foster client relationships and establish future partnerships.

• Represents the company and networks at events to attract additional clients and build the partnership base.

• Expected to travel a minimum of 6-8 times per year.

• Develops and drafts contract proposals that include all essential and customized solutions, utilizing our products and services.

• Communicates value propositions through effective and professional sales presentations (both digital and hard copy) in person, in groups, or via online platforms.

• Collaborates with the Sales Admin to ensure the Salesforce database is current and accurate, while effectively coordinating all other sales administrative duties with the team.

• Remains informed about current trends and actively seeks to keep knowledge updated.

• Develops both existing and new business opportunities.

• Maintains outreach statistics, including Developed Opportunities, Pitches, Email Outflow Campaigns, etc.

⛳️ Requirements

• Minimum of 2 years of prior sales experience is required.

• Exceptional written and verbal communication and negotiation skills.

• Ability to perform effectively under high sales pressure and quotas.

• Capable of adapting to a rapidly changing group environment.

• Proficient in presenting to potential clients.

• Ability to maintain a consistent sales performance.

• Strong teamwork skills.

• Demonstrates a passion and motivation for sales.

• Excellent customer service skills are essential.

• Must have reliable Internet access in the work environment.

• Proficiency in Word, Excel, PowerPoint, and ChatGPT is required.

• Experience with Salesforce is a plus.

• Experience in selling Advertising, Events, Research, Customized Media, and Online products and services is advantageous.

• Proven track record of meeting and exceeding past sales targets.

• Experience selling to the public sector is a plus.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.