Strategic Account Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• You will take ownership of a designated market and a portfolio of key accounts, serving as the primary contact.

• Ensuring a consistent presence through site visits, scheduled calls, and regular business reviews.

• Cultivating strong professional relationships throughout your market.

• Gaining a comprehensive understanding of each customer's business operations.

• Identifying growth opportunities and ensuring their needs are effectively translated into actionable steps internally.

• Collaborating closely with operations, customer service, and supply chain teams to maintain clear communication, effectively resolve issues, and provide exceptional support.

• Keeping organized and establishing a structured approach to managing follow-ups, priorities, and next steps.

⛳️ Requirements

• A minimum of 5 years of experience in account management or B2B sales, preferably within the building materials, manufacturing, or a related sector.

• Proven success in establishing trusted relationships that drive growth and customer retention.

• Willingness to travel regularly and a genuine preference for in-person customer interactions.

• Excellent communication skills, including the ability to listen attentively, facilitate productive customer discussions, and convey feedback clearly to internal teams.

• Strong organizational abilities and the capacity to manage multiple priorities without losing momentum.

• Familiarity with CRM systems and proficiency in Microsoft Office suite.

🏝️ Benefits

• Robust internal team support.

• The autonomy to effectively manage accounts.