Strategic Account Manager

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Collaborate closely with clients to comprehend their changing objectives.

• Align Cadmium’s comprehensive range of products with their strategic goals.

• Assist clients in realizing the full capabilities of our integrated learning and event platform.

• Oversee a portfolio of existing customers and partners for renewals, upselling, and cross-selling opportunities.

• Foster and sustain strong relationships by employing a consultative approach.

• Provide reports on account statuses and transaction activities.

• Keep timely records within HubSpot regarding customer interactions and activity data.

• Work alongside the Marketing team to create an effective strategy for account management.

• Generate estimates, statements of work, and proposals as necessary for product additions or renewals.

• Participate in industry-related trade shows and regularly visit clients.

• Attend company-sponsored training sessions, meetings, and events as required.

⛳️ Requirements

• A minimum of 5 years of successful experience in selling software and services.

• Bachelor’s Degree in business, marketing, technical, or a related field; an MBA is advantageous.

• Demonstrated ability to integrate knowledge across various disciplines, including relationship management, consultative selling, product demonstrations, contract closures, operational/process flows, and product functionality.

• Experience with Event Management or Learning Management Technology is a plus.

• Familiarity with the HubSpot platform for tracking leads and pipeline is advantageous.

• Proven capability to develop a strategic sales plan, prioritize tasks, and execute effectively.

• A history of employing a “solutions-oriented” sales approach that incorporates consultative sales techniques.

• Certifications, Licenses, Registrations: DES, CMP, CEM, or similar qualifications in the meetings industry are beneficial.

• CASE (Certified Association Sales Executive) certification is a plus.

🏝️ Benefits

• Competitive salary.

• 20% travel.

• Opportunities for professional development.

• Flexible work arrangements.