Strategic Account Executive

This is a fully remote position, open to applicants in Italy.

📋 Description

• Build and oversee a growing portfolio of strategic accounts throughout Italy, focusing on Financial Services & Insurance, Telecommunications, Healthcare, and Utilities, to assist ElevenLabs in achieving its revenue objectives.

• Identify new business prospects where ElevenLabs' conversational AI solutions, including ElevenAgents, can enhance customer engagement, automate contact centers, and improve operational efficiency.

• Lead consultative sales processes involving multiple stakeholders, crafting persuasive business cases that demonstrate how AI voice technology can deliver measurable business value to senior executives and economic decision-makers.

• Cultivate and sustain an in-depth understanding of the conversational AI landscape, including customer use cases, competitive offerings, and emerging trends, particularly in relation to regulated Italian sectors.

• Exhibit expertise or a strong willingness to learn about conversational AI and how ElevenLabs' voice technology can create value across customer support, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies to enhance ElevenLabs' footprint within key enterprise verticals, skillfully navigating complex procurement processes and organizational frameworks.

• Collaborate closely with Customer Success, FDEs, and Solutions Engineering to ensure seamless onboarding, deployment, and account expansion.

• Act as a trusted advisor to clients, informing C-suite and senior operations leaders about emerging trends in generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• A minimum of 7 years of quota-carrying strategic sales experience in SaaS or technology, preferably with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing lengthy, complex sales cycles involving multiple stakeholders across business, IT, legal, and procurement sectors.

• Well-connected within the Italian enterprise landscape, with an established network of senior individuals and a strong executive presence capable of fostering relationships at the C-suite and board level.

• Experience in selling technical solutions to product and engineering leaders, with the ability to translate complex technologies into business value.

• In-depth understanding of enterprise procurement and legal procedures in Italy, with the capability to expedite deal velocity within intricate organizational structures.

• Comfort operating in a high-growth, early-stage environment, including the creation of new playbooks and rapid iteration.

• A passion for voice and audio AI and its potential to unlock transformative value for customers.

• A hybrid mindset of customer and product focus that prioritizes client satisfaction and scalability.

• Native or full professional proficiency in Italian, along with strong English skills for internal collaboration.

🏝️ Benefits

• Innovative culture: You will be part of a generational opportunity to shape the future of AI, alongside a team that is pushing the boundaries of what is achievable.

• Growth paths: Joining ElevenLabs means being part of a dynamic team with numerous opportunities to create impact beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs actively supports professional growth through an annual discretionary stipend.

• Social travel: We also offer an annual discretionary stipend for you to connect with colleagues each year, however you choose.

• Annual company offsite: Each year, we gather the entire team in a new location, with past offsites including Croatia and Italy.

• Co-working: If you are not situated near one of our main hubs, we provide a monthly co-working stipend.