Account Director

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Act as the main liaison for significant strategic accounts, fostering robust and enduring client relationships.

• Collaborate closely with clients to comprehend their business goals and obstacles, customizing Storyteq’s solutions to fulfill their requirements.

• Regularly evaluate the value provided to clients, pinpointing opportunities to enhance success and strengthen partnerships.

• Proactively seek and cultivate avenues for account growth, including upselling, cross-selling, and augmenting contract value.

• Facilitate discussions with senior client stakeholders to uncover new collaboration opportunities, promoting expansion across various business units or regions.

• Partner with clients to synchronize Storyteq’s capabilities with their evolving marketing demands, ensuring alignment with business goals and upcoming trends.

• Formulate and implement account strategies that resonate with client objectives, utilizing Storyteq’s technology and services to devise impactful solutions.

• Oversee the complete sales process for existing clients, from identifying opportunities to negotiation and closure.

• Collaborate with internal teams (marketing, product, customer success) to guarantee seamless service delivery and the fulfillment of client expectations.

• Stay informed about industry trends and the competitive landscape to recognize new market opportunities and potential challenges.

• Serve as a thought leader within client organizations, offering strategic insights on the future of digital content, marketing automation, and personalization.

• Share insights internally to assist in refining Storyteq’s offerings and market approach.

• Consistently track, report, and measure the effectiveness of account strategies, ensuring KPIs are achieved or surpassed.

• Provide timely updates to leadership regarding account health, pipeline development, and growth prospects.

⛳️ Requirements

• Over 7 years of experience in a strategic sales, account management, or business development role, ideally within a SaaS, technology, or digital marketing sector.

• Demonstrated success in expanding and nurturing key accounts, with a history of meeting or exceeding revenue goals.

• In-depth knowledge of digital content creation, marketing automation, and the wider digital marketing landscape.

• Outstanding relationship-building abilities, capable of engaging senior-level stakeholders and decision-makers.

• Strong strategic thinking and problem-solving skills, with a customer-focused mindset.

• Excellent communication, negotiation, and presentation abilities.

• Proficient in navigating complex, multi-stakeholder environments and achieving consensus on business objectives.

• High proficiency with CRM tools (Salesforce, HubSpot, etc.) and reporting platforms.

• Bachelor’s degree in Business, Marketing, or a related field. An MBA or a similar advanced degree is advantageous.

🏝️ Benefits

• Remote work - Enjoy the flexibility to work from any location, eliminating commuting and fostering a better work-life balance.

• Private health insurance - Access a comprehensive health plan tailored to your needs, including complementary therapy for mental health and wellness.

• Dental & Vision - Coverage of up to COP 2M per year.

• Mentor Program - Receive personalized guidance and support from experienced mentors to aid in your professional growth and career aspirations.

• Referral Program - If you know an ideal candidate for the team, you could earn up to $2M COP for your referral.

• Wellbeing Program - Participate in regular, interactive Wellbeing Workshops or connect with our 30+ Wellbeing Champions.

• Annual Wellbeing Day - All ITG employees are entitled to an annual Wellbeing Day to promote rest, relaxation, and time for rejuvenation.

• Learning platform - Gain access to a diverse array of online courses to develop new skills, enhance your expertise, and support your professional advancement.

• Volunteer Day - We emphasize giving back while ensuring we have fun in the process!

• Buy a book - Employees can claim up to 400,000 COP per calendar year for books, subscriptions, or other materials that directly support their role or contribute to their career development.