Strategic Account Executive

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Act as a trusted advisor to CHROs and senior client leaders, confidently presenting and establishing executive-level relationships.

• Build deep credibility with clients by comprehending delivery nuances, assisting teams through escalations, quality concerns (E&Os), and change order negotiations.

• Utilize this credibility and executive presence to expand connections across client organizations, engaging with additional leaders, identifying challenges, and connecting them to Alight’s solutions.

• Drive strategies for renewal and retention, including preparation, presentation, and negotiation, to ensure long-term client satisfaction.

• Embrace a client-first, growth-oriented mindset—leveraging existing access and relationships to cross-sell and expand business opportunities.

• Work collaboratively with internal partners to tackle client challenges, coordinate resources, and deliver ROI/VOI-driven solutions.

• Customize deal approaches to fit client personalities and processes, crafting unique solutions rather than generic strategies.

• Conduct regular performance evaluations with clients to discuss results, address concerns, and pinpoint new growth opportunities.

⛳️ Requirements

• Over 5 years of demonstrated success in account management, client success, or strategic sales within HR, consulting, brokerage, healthcare, or similar industries.

• Proven experience managing mid-to-large employer accounts (5,000+ employees).

• Professional demeanor with strong executive communication, influencing, and negotiation abilities.

• In-depth understanding of Alight’s solutions and delivery, with the capability to navigate client-specific details.

• Strong problem-solving abilities with a talent for developing innovative, client-specific strategies.

• Growth-oriented mindset with a proven track record of identifying and securing expansion opportunities.

• Collaborative mindset with a commitment to long-term client partnerships and retention.

• Exceptional organizational, administrative, and interpersonal skills, along with a strong ability to manage complex relationships.

• Outstanding negotiation and influencing skills, with the capacity to effectively persuade and collaborate with clients, brokers, team members, and leadership.

• Demonstrated ability to achieve goals while managing a complex portfolio of accounts.

• Proficient in facilitating strategic planning discussions, assisting clients in defining and reaching key objectives.

🏝️ Benefits

• Health, dental, and vision coverage starting Day One.

• Wellbeing programs.

• Retirement plans with contribution matching.

• Generous time off.

• Parental leave.

• Continuing education.

• Opportunities for career growth.