Strategic Account Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage a designated portfolio of our largest strategic clients.

• Collaborate with Account Managers to ensure daily customer insights shape plans for senior stakeholders, strategies for expansion, and approaches for renewals.

• Develop comprehensive account plans that encompass current spending, renewal timelines, utilized products, key stakeholders, procurement, adoption rates, potential risks, and opportunities for growth over the next 12 to 24 months.

• Identify and map out the offices, regions, departments, and senior stakeholders within each client organization.

• Generate and finalize expansion opportunities, including multi-region rollouts, the introduction of new products and modules, additional data services, new teams, multi-year agreements, and commercial enhancements.

• Facilitate high-level discussions with economic decision-makers, procurement teams, and executive sponsors.

• Collaborate with our Operations team to transform proven value and outcomes into compelling commercial business cases.

• Oversee the renewal and uplift strategies for your accounts, which includes contract structuring, timing, and procurement processes.

• Maintain precise records of pipelines, account plans, and forecasts.

⛳️ Requirements

• Demonstrated experience in expanding enterprise accounts within B2B SaaS, data analytics, pricing, retail technology or a related field.

• A proven history of growing existing accounts through significant expansions, global implementations, multi-year contracts, or complex stakeholder engagement.

• Proficient at navigating procurement, legal, finance, IT, security, regional leaders, and senior sponsors.

• Strong commercial acumen: expertise in business cases, value-based negotiations, pricing and uplift strategies, and accurate forecasting.

• Presence and credibility with senior stakeholders, supported by thoroughness and attention to detail.

• A collaborative approach that fosters close working relationships with Account Managers, Operations, onboarding, product teams, and support services.

• Experience in retail, retail pricing, or comparable market data environments is an advantage.

• Proficiency in French is a plus, although not mandatory.

🏝️ Benefits

• Competitive base salary with performance-related on-target earnings, based on experience.