Startup Business Associate

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage external communications on behalf of the founder or head of function with clients, partners, and prospects.

• Monitor deal and relationship health within the CRM system.

• Assist in business development activities, including prospect research, outreach sequencing, and lead qualification.

• Create the necessary materials to facilitate progress, including onboarding documents, one-pagers, presentations, and status reports.

• Organize meetings and introductions from start to finish.

• Take complete ownership of your workstreams.

• Leverage AI tools to enhance efficiency in research, drafting, and repetitive workflows.

⛳️ Requirements

• Proficient in written and spoken English (C1+ level).

• 1–3 years of experience in a client-facing position such as customer success, account management, sales support, agency work, or a similar field.

• Commercial insight: understands the operations of early-stage startups and links relationship efforts to revenue outcomes.

• Highly organized and dependable across various workstreams; maintains clean documentation that requires no follow-up.

• Familiarity with AI tools (Claude, ChatGPT, Gemini) and eager to enhance skills through our training programs.

• Proficient in tools: CRM (HubSpot/Salesforce); design tools (Canva/Figma); outreach platforms (Apollo); automation tools (n8n); and Google Suite as a daily working environment.

🏝️ Benefits

• 20 paid vacation days plus unlimited sick leave.

• Opportunities for continuous learning through internal workshops, training sessions, and access to our knowledge base.

• Access to premium tools.