Staff Software Engineer, DevOps

This is a fully remote position, open to applicants in India.

📋 Description

• Define the trajectory of our Kubernetes-centric platform

• Spearhead a significant infrastructure project

• Enhance the productivity of the engineering team

• Take ownership of the technical strategy and execution of essential infrastructure systems that support all of JumpCloud's services: EKS cluster lifecycle, infrastructure-as-code, GitOps delivery pipelines, observability, and multi-region networking

• Collaborate closely with Data Platform and application engineering teams

⛳️ Requirements

• Over 7 years of professional experience in infrastructure, platform, or DevOps engineering

• Extensive knowledge of Kubernetes (EKS preferred) — cluster lifecycle management, addon ecosystem, node group operations, RBAC, Crossplane, networking, and production troubleshooting

• Strong proficiency in Terraform — module design, state management, provider upgrades, and extensive refactoring across multi-account, multi-region AWS infrastructure

• Comprehensive AWS knowledge covering EKS, IAM, VPC networking (NLB/ALB, Transit Gateway, Global Accelerator), Route53, CloudFront, and multi-account architectures

• Practical experience with production observability — Datadog monitors, SLOs/SLIs, PagerDuty alerting, and improving alert quality and reducing noise

• Familiarity with secrets management — HashiCorp Vault & Consul, AWS Secrets Manager, KMS, External Secrets Operator, Cert Manager

• Experience with highly available distributed systems across multiple regions

• Proven ability to lead technical architecture decisions, create design documents/RFCs with clear trade-off analysis, and build consensus among teams

• History of mentoring engineers and elevating the technical capabilities of a team

• A strong enthusiasm for tackling complex infrastructure challenges at scale

• Excellent problem-solving, communication, and collaboration skills

• A dedicated team player who embodies our core values: building connections, thinking big, and striving for 1% improvement every day

• Proven experience in developing and deploying applications in a public cloud environment (AWS, GCP) with CI/CD pipelines

• Experience working with highly reliable distributed systems

• Proficiency in utilizing tools to monitor platform stability, availability, and performance (e.g., Datadog)

• A strong commitment to solving complex engineering challenges

• Excellent problem-solving, communication, and collaboration skills

• A dedicated team player who embodies our core values: building connections, thinking big, and striving for 1% improvement every day

🏝️ Benefits

• Scam Notice:

• Please be informed that there are individuals and organizations that may attempt to deceive job seekers by presenting fraudulent employment opportunities under the name of JumpCloud. These scams may include fake job postings, unsolicited emails, or messages purporting to be from our recruiters or hiring managers. It is important to note that JumpCloud will never request any personal account information, such as credit card details or bank account numbers, during the hiring process. Furthermore, JumpCloud will never send you a check for any equipment prior to your employment.

• All communication regarding interviews and offers from our recruiters and hiring managers will originate from official company email addresses (@jumpcloud.com) and will never require any payment, fees, or purchases from the job seeker. If you are approached by anyone claiming to represent JumpCloud and have doubts about their authenticity, please refrain from providing any personal or financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice."