DevOps Engineer, Azure

This is a fully remote position, open to applicants in India.

📋 Description

• Design, implement, manage, and resolve issues related to scalable Azure cloud infrastructure.

• Create and uphold Infrastructure as Code (IaC) solutions.

• Establish, oversee, troubleshoot, and enhance CI/CD pipelines and deployment automation.

• Monitor production systems and proactively address operational alerts, incidents, outages, and performance issues.

• Handle escalated support tickets and act as a technical escalation resource for operational challenges.

• Investigate and resolve problems related to infrastructure, deployment, networking, databases, and applications.

• Conduct root cause analysis and apply corrective measures to enhance long-term system stability.

• Support highly available environments in accordance with SLA/SLO objectives.

• Participate in on-call rotations and assist with critical production incidents as required.

• Carry out application maintenance, including patching, upgrades, and environmental support tasks.

• Collaborate with development, security, infrastructure, and support teams to swiftly address operational issues.

• Operate within Agile/Scrum frameworks while managing ad hoc operational and troubleshooting priorities.

• Implement best operational practices for reliability, security, monitoring, and performance optimization.

• Maintain operational documentation, deployment standards, troubleshooting manuals, and support protocols.

⛳️ Requirements

• Over 5 years of experience in technology, infrastructure, cloud engineering, DevOps, or IT operations roles.

• At least 3 years of hands-on experience with Microsoft Azure cloud services.

• Experience in supporting and troubleshooting production environments with SLA/SLO requirements.

• Proficient in responding to operational alerts, incidents, outages, escalations, and infrastructure troubleshooting tasks.

• Skilled in diagnosing and resolving deployment, networking, application connectivity, and system performance issues.

• Experience working in dynamic Agile/Scrum environments as well as ad hoc operational support situations.

• Served as a ticket owner or escalation resource for infrastructure and application support cases.

• Over 3 years of Infrastructure as Code (IaC) experience with Terraform preferred; ARM templates and/or Bicep are acceptable.

• More than 2 years of experience with SQL databases and Active Directory environments.

• Competent in designing, managing, and troubleshooting CI/CD pipelines using GitHub Actions, Bitbucket Pipelines, and/or Azure DevOps.

• Strong expertise with Git-based version control systems, primarily GitHub.

• Experience in automation and scripting using PowerShell, Bash, or Python.

• Hands-on experience with monitoring and observability platforms such as Azure Monitor, Grafana, Uptrends, and Application Insights.

• Familiarity with troubleshooting Azure networking components, including VNets, NSGs, Private Endpoints, peering, load balancing, and application connectivity.

• Understanding of cloud security, operational reliability, and infrastructure best practices.

• Preferred Qualifications:

• Microsoft Certified: Azure Administrator Associate (AZ-104).

• Experience with containerization and orchestration technologies such as Docker or Kubernetes.

• Experience in supporting or integrating AI/ML-related Azure services like Azure OpenAI, Azure AI Foundry, or Azure AI Search.

• Familiarity with GitOps or platform engineering concepts.

• Strong troubleshooting, analytical thinking, and root cause analysis abilities.

• Excellent communication and cross-team collaboration skills.

🏝️ Benefits

• 20 Days Annual Leave

• 45 Days Annual Leave Maximum

• 4 Named Festival Days

• 8 Select Festival Days

• 12 Days Sick Leave

• 100% Paid Medical Insurance & GPA

• Wellness Programme

• 3x CTC Group Life Insurance

• Pension

• Employee Referral Scheme