Staff Software Engineer, Backend

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full responsibility for the backend services and data pipelines that enable Grader scans from start to finish — including the incorporation of third-party presence signals (Google, Yelp, menus, LLM GEO signals) and delivering results consistently at scale.

• Strengthen the platform in preparation for expansion — minimizing latency, enhancing uptime, and developing the observability and alerting infrastructure necessary for the team to confidently scale Grader into new scoring dimensions.

• Create foundational platform elements — shared abstractions, operational runbooks, and architectural patterns that lessen toil and provide other engineers with a dependable base for development.

• Collaborate closely with the PLG product and AI Agents teams as Grader transforms into an expansive AI-driven tool for restaurant owners.

⛳️ Requirements

• Over 7 years of experience, with significant time spent managing backend services in a production environment.

• Proven experience in building and maintaining data pipelines, third-party integrations, and asynchronous processing systems on a large scale.

• A demonstrated history of enhancing system reliability — including observability, alerting, incident reduction, and fostering a culture of operational health within the team.

• Experience working at a product-driven startup or scale-up where you were responsible for systems from end to end.

• Strong ability to collaborate across functions — previous colleagues in product, design, and business would attest to your exceptional teamwork.

• High level of ownership and motivation, excellent communication skills, and a proactive mindset toward identifying and addressing problems.

🏝️ Benefits

• Comprehensive health coverage

• Work from anywhere (remote-first workplace)

• Unlimited PTO

• Extra fun perks!