Staff Software Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish the long-term technical vision for Natter’s AI-driven conversational platform and align it with business results.

• Oversee the design of essential, high-risk systems such as the AI conversation pipeline, data architecture, and multi-tenant platform.

• Make and justify significant decisions regarding build-versus-buy, data models, service boundaries, and platform strategies.

• Take responsibility for reliability, security, observability, performance, and cost standards across the platform.

• Participate in the hiring, leveling, and development of engineering staff.

• Mentor senior engineers to become Staff-level contributors and maintain the technical hiring standards.

• Collaborate with product and engineering leadership to enhance product direction.

• Represent Natter in a technical capacity during enterprise security reviews, architectural assessments, and critical incidents.

• Remain actively involved by creating prototypes, coding essential components, and addressing severe technical challenges.

• Engage closely with the CEO, Head of Engineering, product leadership, and the engineering team.

⛳️ Requirements

• Experience operating at a Staff level or higher, formally recognized as Staff, Principal, or equivalent, or as a senior technical lead in a startup with comparable scope.

• Proven impact across multiple teams or the entire engineering organization.

• Authored technical strategies or major architectural directives and facilitated alignment through delivery.

• Lead designer of production systems managing significant load, data, or complexity, with responsibility for migrations, re-architectures, incidents, and reversals.

• Managed production incidents that had substantial business impact, from response through root cause analysis to systemic solutions.

• Demonstrated capability to develop engineers into senior or Staff positions and establish lasting standards or practices.

• Exceptional written communication skills and high-quality design and strategy documents.

• Regularly writes production code and remains a top-tier hands-on engineer.

• In-depth expertise in at least one area: distributed systems, data infrastructure, or frontend architecture.

• Adequate fluency across the technology stack to make informed technical decisions.

• Extensive AWS and infrastructure experience, including production cloud architecture, infrastructure-as-code, CI/CD, and observability at scale.

• Experience building and operating AI/LLM-powered products in production is a strong advantage.

• Background in enterprise B2B SaaS at scale, encompassing multi-tenancy, SSO, data isolation, and compliance with standards such as SOC 2, ISO 27001, or GDPR is a strong advantage.

• Hands-on experience with event-driven and streaming architectures, such as Kafka, is a strong advantage.

• Experience guiding a platform and engineering team through rapid startup growth is a strong advantage.

• Public technical contributions such as presentations, writing, or significant open-source projects are a strong advantage.

• Must have consistently written production code within the last two years.

• Ability to quickly gain credibility across Kotlin, TypeScript, Python, Rust, React, Postgres, DynamoDB, Kafka, ECS, EKS, Lambda, and AWS CDK.

🏝️ Benefits

• Competitive Staff+ salary, contingent on experience level.

• Substantial equity options.

• Remote-first work environment.

• Private office located in Temple/Strand, London for team collaboration and lunches.

• Quarterly international team offsite events.

• Six weeks of paid annual leave.