Staff Software Engineer

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Establish the technical direction for Cloud Signals' systems, encompassing architecture, design documentation, and phased technical strategies.

• Oversee the integration of Fivetran and dbt billing across data models, usage pipelines, reconciliation processes, and migration plans.

• Advance Vortex into a dependable, cost-effective, and scalable event platform.

• Develop the Notification System into a trusted shared service.

• Engage with Product, Finance, RevOps, Data, and partner engineering teams from both companies.

• Define Service Level Objectives (SLOs), enhance alerting and runbooks, participate in on-call duties, and lead incident responses along with blameless postmortems.

• Mentor engineers, conduct code and design evaluations, and advocate for responsible AI practices in the software development life cycle (SDLC).

• Collaborate with engineering leadership on roadmaps, staffing, and decisions regarding build-versus-buy across teams, departments, and time zones.

⛳️ Requirements

• Over 8 years of experience in building and operating production software, demonstrating technical leadership on large-scale, cross-team initiatives.

• Extensive experience in designing distributed systems and backend services, with an emphasis on correctness, idempotency, and data integrity.

• Practical experience with event-driven architectures and high-volume streaming or messaging systems, such as Kafka.

• Strong understanding of relational databases and data modeling, along with experience in cloud data warehouses like Snowflake.

• Proven skills in designing, building, and utilizing APIs and integrating with external systems.

• Production experience with at least one major cloud service provider, preferably AWS; familiarity with containers and orchestration using Docker and Kubernetes; and knowledge of infrastructure as code with Terraform.

• Robust operational mindset that includes observability, SLOs, on-call responsibilities, incident management, and migrations without downtime.

• Capability to recognize design flaws and implement incremental enhancements while delivering products.

• Strong written and verbal communication skills, including the creation of clear design documentation and the ability to articulate technical trade-offs to non-technical stakeholders.

• Proficiency with AI code assistants, coding agents, and conversational AI tools within software development and SDLC artifacts.

• Bonus: experience with billing or metering systems, telemetry or analytics pipelines, notification platforms, ETL/ELT, dbt, or platform consolidation following a merger or acquisition.

🏝️ Benefits

• 100% employer-sponsored medical insurance.

• Generous paid time off, including paid vacation or flexible/unlimited vacation based on the role and location, in addition to paid sick leave, inclusive parental leave, paid holidays—including a year-end Global Week of Rest—and volunteer days off.

• RSU stock grants.

• Opportunities for professional development and training.

• Company-hosted virtual happy hours, complimentary food, and engaging team-building activities.

• Monthly cell phone allowance.

• Access to an innovative mental health support platform that offers personalized care and resources, including therapy, coaching, and self-guided mindfulness exercises for eligible employees and their dependents.