Staff Software Engineer – Applied AI

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert customer requirements into actionable workflows by outlining triggers, results, participants, evidence, decisions, exceptions, and transitions.

• Deploy AI-enhanced experiences, specialized tools, service integrations, and orchestrated workflows.

• Ensure end-to-end connectivity of AI assistance to completed customer tasks.

• Build upon reusable foundations that support reliable orchestration, resumability, grounded retrieval, and human approvals.

• Break down opportunities into manageable increments, address cross-team dependencies, and facilitate implementation.

• Develop representative scenarios and assessments that consider correctness, incomplete information, exceptions, permissions, and recovery from failures.

• Collaborate with Product teams to evaluate improvements in effort, correction cycles, throughput, and decision-making quality.

• Clearly define uncertainty, evidence coverage, source versions, permitted actions, and approval limits.

• Design for production performance, observability, safe deployment, recovery from failures, resistance to prompt injection, and prevention of unauthorized tool actions.

• Work alongside Product, Design, engineering, and domain specialists; report to the Director of Engineering, Applied AI.

• Within the first 90 days, familiarize yourself with the product and customers, identify an AI workflow opportunity, create and test an initial solution, collect feedback, suggest next steps, and establish reusable methodologies.

⛳️ Requirements

• Proven experience in delivering customer-facing software and leading impactful technical projects across teams or services.

• Practical experience in building production AI applications that retrieve information, invoke tools, or coordinate complex tasks.

• Skilled at collaborating with qualified experts instead of relying on AI judgment to replace engineering authority.

• Strong software engineering expertise, including knowledge of APIs, structured contracts, asynchronous execution, testing, and observability.

• Experience linking AI capabilities to real application states and authorized actions, beyond mere conversational prototypes.

• Sound decision-making regarding deterministic logic, AI assistance, and human judgment.

• Experience in designing evaluations and investigating failures that involve incomplete data, ambiguous requirements, or unreliable model outputs.

• Ability to engage directly with customers and domain experts, clarify ambiguous needs, and transform them into defined, testable solutions.

• Excellent communication skills and the capacity to enhance the effectiveness of fellow engineers through technical leadership.

• U.S. person status: U.S. citizen, lawful permanent resident, asylee, or refugee.

• Legally authorized to work in the United States without the need for visa sponsorship.

• Preferred: experience in electric utility, interconnection, transmission, distribution, DER, storage, large-load, or regulated/evidence-intensive enterprise applications.

• Preferred: proficiency in TypeScript, Node.js, React, cloud-based service architectures, document processing, workflow engines, engineering-tool integration, or enterprise authorization models.

🏝️ Benefits

• Competitive compensation packages that acknowledge your expertise and contributions.

• Remote-first culture that offers flexibility and work-life balance.

• Opportunities for professional development, including training, mentorship, and career progression.

• Comprehensive health, dental, and vision insurance available from day one.

• Short- and long-term disability and basic life insurance provided at no cost to you.

• 401(k) plan with a 4% match.

• Flexible paid time off (PTO).

• Mission-driven work that allows you to make a substantial impact in the energy sector.

• Bonus opportunities available.