Staff Product Manager – Professional Onboarding

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the professional onboarding process from registration and identity verification to the collection of credentials and readiness for the first shift.

• Maintain a strong focus on accelerating the timeline for professionals to transition from signing up to actively and compliantly working on the platform.

• Go beyond simple UI enhancements by actively integrating AI-driven workflows and user-focused solutions to address manual, high-friction onboarding challenges.

• Serve as the most discerning and precisely defined consumer of our internal credentialing rules engine, ensuring that onboarding receives the necessary support to create a swift, transparent, and confidence-building user experience.

⛳️ Requirements

• 7-9 years of experience in product management, including a minimum of 3 years working with marketplace or platform products that involve complex supply-side onboarding.

• Proven track record of enhancing funnel conversion rates in credentialing-intensive, regulated, or compliance-focused settings.

• Hands-on experience in designing and implementing AI agents or automated intelligence within operational workflows.

• Strong analytical skills with the capability to link onboarding throughput directly to business results, such as supply liquidity and fill rates.

• Established ability to lead and deliver results across multiple ownership boundaries, collaborating effectively with engineering, compliance, and fellow product teams.

🏝️ Benefits

• An inclusive and collaborative workplace where every voice is appreciated.

• Hybrid-friendly office environments designed to be enjoyable and stimulating.

• Comprehensive health, vision, and dental insurance coverage.

• Benefits commence on your first day of employment.

• Generous paid time off and company-funded holidays, including flexible floating holidays.

• 100% employer match on 401(k) contributions up to 6%.

• Paid parental leave policy.

• Wellness support, including access to mental health resources.