
Staff Product Manager, Pricing
Posted Jul 28

Posted Jul 28
This is a fully remote position, open to applicants in California, +2 more states.
• Take ownership of pricing experimentation from start to finish: Design, execute, and evaluate pricing experiments (including payout levels, take rates, fee structures, and incentive models) with appropriate controls and measurement.
• Price and package current features: Identify opportunities to unbundle, tier, or price Headway's existing feature set as new revenue streams, while ensuring a positive provider experience.
• Establish Headway's pricing philosophy: Develop a principled and justifiable approach to pricing — transparent for providers, competitive within the market, and sustainable for the business.
• Utilize pricing data to inform tiering: Collaborate with other product teams to ensure that pricing and tier designs are based on experimental evidence, willingness-to-pay research, and elasticity data.
• Create the experimentation infrastructure: Partner with Engineering and Data teams to develop systems that facilitate rapid, controlled pricing experiments across various geographies and segments.
• Manage cross-functional complexities: Align Finance, Provider Growth, Payer, Operations, and Legal teams around pricing decisions that impact all aspects of the business.
• 8+ years of Product Management experience, with a minimum of 2-3 years focused on pricing, monetization, or marketplace economics.
• You have personally managed pricing or packaging strategies and implemented changes that resulted in revenue growth.
• You have designed and conducted large-scale pricing experiments — understanding the distinction between a feature A/B test and a pricing experiment.
• Strong quantitative skills — you can collaborate with data scientists on experiment design and causal inference as an equal.
• You excel in ambiguous situations and can establish structure where none exists — this is a newly formed team.
• Bonus: Experience in SaaS pricing & packaging (Product-Led Growth, tiering, bundling).
• Bonus: Experience in a two-sided marketplace or platform where pricing impacts both supply and demand.
• Bonus: Experience in the healthcare or regulated industry.
• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year along with a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development
Blackbaud
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