Staff Product Designer – AI Track

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Take charge of the complete product design process for the AI Track, starting from problem identification and user research to solution implementation and build validation.

• Create and refine human-AI interaction patterns that allow providers to verify, accept, modify, or reject model outputs.

• Conduct user validation of solutions as necessary.

• Collaborate with engineering teams to ensure design acceptance.

• Analyze outcomes post-release and incorporate insights back into the product.

• Contribute to a Storybook-based design system by providing reusable components, tokens, naming conventions, and documentation.

• Independently gather requirements from providers, medical operations, and product managers.

• Develop functional prototypes in Claude Code or Cursor using the actual codebase with production components.

• Design tools for providers such as Chart Review, AI Scribe, and AI Receptionist, in addition to the patient portal and internal operational systems.

• Collaborate closely with product managers and engineers while reporting directly to the Director of Product.

⛳️ Requirements

• Over 6 years of experience in product design, specifically focused on complex work interfaces like EHR, admin panels, CRM, operational tools, or other specialized systems.

• Proven experience in designing human-AI interactions, particularly in interfaces where users verify, accept, edit, or reject model outputs.

• Experience in creating a 0-to-1 agentic product or review-and-approval interfaces for automated decisions.

• Proficiency in prototyping with code using AI agents such as Claude Code, Cursor, or similar tools on an existing component library or codebase.

• A solid history of contributing to a design system by delivering reusable components, tokens, and documentation as part of product work.

• Capable of independently gathering requirements, engaging with users and stakeholders, and driving solutions to release without needing a prescribed brief.

• Advanced English proficiency (B2+).

• Fluent in Russian.

• Availability to work during CET-compatible hours.

• Experience in healthcare or telemedicine is advantageous, including knowledge of HIPAA and clinical compliance requirements.

• Experience leading a design team's transition to AI tools is a plus.

• Conducting hands-on user research with specialist users such as doctors, nurses, or clinical operators is a plus.

🏝️ Benefits

• Competitive compensation package.

• Health insurance provided after the probation period.

• Compensation for sports and wellness activities.

• Personalized English lessons through Preply.

• 19 paid vacation days each year.

• 4 additional wellness days annually.

• Paid sick leave for the first 5 working days.

• Thoughtful gifts for significant life events.

• Offline corporate events.

• Fully remote long-term collaboration under a B2B model.