Staff Fullstack Engineer – Platform – App Core Usage

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Design, develop, and manage backend services and APIs that support billing, rate calculations, usage tracking, and marketplace processes.

• Build and sustain backend systems primarily utilizing Go, with Node.js also being part of the technology stack.

• Contribute to TypeScript/React applications to deliver fully functional features.

• Enhance the accuracy and dependability of billing and usage processes, focusing on validation, reconciliation, error management, and recovery.

• Automate recurring manual tasks with sustainable automation practices and operational workflows.

• Oversee infrastructure, including Kubernetes workloads, scheduled jobs, cloud resources, and deployment configurations.

• Implement infrastructure as code alongside automated delivery pipelines.

• Diagnose production issues spanning application code, databases, and infrastructure.

• Plan and carry out service deployments, database modifications, and infrastructure migrations.

• Develop and manage cloud marketplace and integrations with external business systems.

• Lead projects from gathering requirements through implementation, testing, deployment, and production support.

• Ensure audit compliance through traceable and verifiable changes.

• Collaborate with product management, Support, DealOps, GTM, infrastructure teams, and related AppCore squads.

• Provide technical guidance through design discussions, code reviews, and mentoring.

• Engage in the on-call rotation and enhance dashboards, alerts, runbooks, and recovery protocols.

⛳️ Requirements

• Extensive experience in designing, delivering, and operating production backend systems, possessing the depth and judgment to lead complex tasks hands-on.

• Strong background in building and maintaining production backend systems using Go.

• Professional experience in contributing to frontend applications utilizing TypeScript and React, or similar technologies.

• Understanding of distributed systems, including handling partial failures, retries, consistency, and interactions among services.

• Familiarity with relational databases, covering data modeling, schema migrations, query optimization, and safe production changes.

• Practical experience in deploying and troubleshooting containerized services and jobs within Kubernetes.

• Capability to manage cloud infrastructure via code, alongside experience with CI/CD pipelines, environment configurations, and controlled rollouts.

• Proficiency in investigating production issues using logs, metrics, and traces.

• Proven track record of delivering projects from start to finish.

• Experience working remotely with asynchronous communication across different time zones.

• Eagerness to learn new domains and technologies, taking ownership beyond primary areas of expertise.

• Skilled in writing clean, well-tested software.

• Willingness to be part of the on-call rotation.

• Experience in supporting peers through code reviews, mentoring, and constructive technical discussions.

🏝️ Benefits

• Restricted Stock Units (RSUs).

• Fully remote work culture with a global reach.

• Clear pathways for career advancement.

• In-person onboarding experience.

• 30 days of annual leave each year, including 3 Grafana Shutdown Days.

• Open communication and regular updates across the company.

• Autonomy and support to deliver exceptional work.

• A high-trust, low-ego work environment.

• Approachable and transparent leadership.

• Global annual leave policy that complies with local legislation.