Staff Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Gain a comprehensive understanding of the domain and customer ecosystem to create effective ERP configurations across distribution modules.

• Deliver functional and transactional ERP onboarding and training that includes accounting, purchasing, production, distribution, billing, customer order entry, inquiry, and quality assurance.

• Document current process flows (As-Is) and design future process flows (To-Be).

• Advocate for optimal ERP usage and the adoption of implementation best practices within client organizations.

• Promote best practices for ERP system governance.

• Execute ERP system implementations and facilitate the onboarding of new customers.

• Provide training to customers on the ERP system throughout the implementation phase.

• Engage with customers to comprehend their business needs and articulate these for feedback and solutions.

• Present information to internal teams, client stakeholders, and management.

• Monitor and address customer project communications via phone, email, or chat.

• Collaborate with the product development team to investigate and resolve product issues identified during customer onboarding.

• Offer product enhancement suggestions to the Product Owner.

• Analyze and verify data transitioned from legacy systems to the new ERP platform.

⛳️ Requirements

• Essential skills: Distribution ERP Implementer.

• Essential skills: ERP Functional Consultant.

• Capability to comprehend the domain and customer ecosystem to configure the ERP system across all distribution modules.

• A solid understanding of financial concepts is preferred.

• Quick adaptability to learn and understand an established ERP system.

• Experience with an ERP system such as Sage, Epicor, Infor, etc.

• Relevant degree or certifications in business, technology, or supply chain management.

• Excellent communication and analytical capabilities.

• Strong skills in presentation.

• Ability to monitor and respond to communications via phone, email, or chat.

• Proficiency in analyzing and validating data migrated from a legacy system to a new ERP platform.

🏝️ Benefits

• Employees have the option to work remotely.