Specialty Court Liaison

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Collaborate with courts, county administrators, providers, law enforcement, and other system partners to implement coordinated judicial processes that affect enrolled members.

• Act as the primary contact for designated courts and system partners, serving as a liaison among system partners, members, and the company.

• Oversee the performance of justice system service providers.

• Establish baseline data; collect, analyze, and report outcomes and progress towards program goals.

• Ensure that justice system provider services are delivered in accordance with contractual expectations.

• Coordinate services among system partners, including crisis providers and intake agencies.

• Identify service gaps for members involved in the justice system and develop and manage initiatives to address these gaps.

• Conduct root cause analyses and implement rapid-cycle improvement processes.

• Facilitate cross-departmental and cross-system collaborative meetings.

• Address external justice system partner issues promptly.

• Request corrective action plans from providers that are not compliant.

• Troubleshoot issues related to service delivery and coordination.

• Educate justice system partners about referral policies, website resources, and problem-solving strategies.

• Implement and monitor project plans to achieve goals and adhere to timelines.

• Develop innovative solutions, including pilot programs within the justice system.

• Promote specialized Evidence-Based Practices.

• Advocate for Peer and Family Support Services, wrap-around and community-based services, and “Road to Recovery” services.

• Perform other assigned duties.

• Adhere to all policies and standards.

⛳️ Requirements

• Must be authorized to work in the U.S. without requiring employment-based visa sponsorship now or in the future.

• Bachelor’s degree in psychology, criminal justice, social sciences, or a related field, or equivalent experience.

• Master’s degree is preferred.

• 4+ years of relevant experience in a behavioral health managed care environment.

• At least 3 years of experience focused on programs and services related to the Justice System.

• A demonstrated understanding of the challenges faced by adults with Serious Mental Illness (SMI).

• Knowledge of community reentry program services.

• Some local travel throughout Arizona is required.

• Compliance with all policies and standards.

🏝️ Benefits

• Competitive pay.

• Health insurance.

• 401K plan.

• Stock purchase plans.

• Tuition reimbursement.

• Paid time off plus holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Additional forms of incentives may be included in total compensation.

• Accommodation support for candidates.