Specialist Solutions Architect, Tax

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate closely with sales and pre-sales teams to achieve pipeline and revenue objectives.

• Educate product and engineering teams on market trends and significantly influence the product roadmap.

• Foster strong relationships with senior business leaders at customer organizations and expand Stripe's solution offerings for both new and existing clients.

• Enhance the broader organization by developing reusable resources and coaching others on complex, high-value opportunities.

• Serve as a subject matter expert on Stripe Tax to expedite business opportunities.

• Exhibit a comprehensive understanding of global indirect taxes—VAT, GST, sales and use tax, and mandatory e-invoicing requirements—and how automated compliance solutions assist online businesses in fulfilling their obligations.

• Offer solutions and recommendations to B2C, B2B, and platform business models on integrating Stripe Tax for comprehensive indirect tax compliance.

• Conduct in-depth discovery of customers' current processes and needs to design solutions that influence key implementation decisions and accelerate deals.

• Develop and disseminate best practices and reusable resources, such as reference architectures, to improve the quality and efficiency of the broader sales and pre-sales teams.

• Collaborate closely with the Tax product sales team to actively pursue opportunities for Stripe's largest clients, leading Tax solution strategy and managing key customer relationships.

• Act as a "Voice of the Customer" to influence the prioritization of product and feature requests.

• Identify trends in product, industry, implementation, and competition, providing actionable insights to product stakeholders and sales to shape Stripe's Tax product roadmap.

• Serve as an escalation point to resolve complex technical issues with Stripe's engineering team.

• Represent the technical health of the business during quarterly sales forecast calls and highlight deal blockers along with proposed solutions.

• Support marketing initiatives, including executive briefings, conferences, user groups, and trade shows.

⛳️ Requirements

• Over 7 years of experience in a customer-facing technical role such as solutions architect, solutions consultant, or sales engineer for a global software enterprise.

• More than 3 years of accounting, indirect tax, or tax compliance experience within a technical sales setting.

• Experience working with or implementing a tax automation software solution.

• Strong understanding of software engineering and architecture patterns, with the capability to comprehend how diverse technologies and systems interact.

• Excellent communication, presentation, and interpersonal skills, adept at explaining complex concepts to both technical and non-technical audiences.

• A keen interest in learning and keeping abreast of indirect tax laws and emerging compliance requirements.

• A demonstrated ability to cultivate strong collaborative relationships with business partners.

• Competence in navigating ambiguity and thriving in a fast-paced, unstructured environment.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development