Specialist Claims, Poland

This is a fully remote position, open to applicants in Poland.

📋 Description

• Serve as the technical point of contact for warranty-related inquiries, both via phone and in written communication.

• Verify the credibility of damage reports and conduct independent assessments of claims.

• Handle and oversee automated data imports within the warranty sector.

• Manage relationships with external partners, including appraisers.

• Monitor and ensure transparent cost management.

• Communicate effectively with dealerships, manufacturers, experts, and warranty claimants.

⛳️ Requirements

• Completed automotive technical education, such as a mechatronics technician or technician qualification.

• Relevant professional experience in a service-oriented role, such as a service advisor.

• Ability to work in a structured and independent manner with a strong focus on quality.

• Enjoy working with people and possess strong negotiation abilities.

• Proficient Polish language skills, supplemented by knowledge of German.

🏝️ Benefits

• Customized onboarding process.

• Stability of a large corporation combined with the benefits of a mid-sized company.

• Supportive work environment that values appreciation and teamwork.

• Flexible working hours, opportunities for remote work, and additional days off during Christmas and New Year’s Eve.

• Additional health insurance coverage.

• Meal allowance provided.

• Employee events to foster community.

• A variety of company benefits available.