Spare Parts Director

📋 Description

• Oversee the inventory of spare parts for TW that are essential for startup, commissioning, and warranty service operations.

• Ensure accurate records of inventory, including stocking levels and reorder points.

• Create and manage inventory control procedures, conduct cycle counts, and perform audits.

• Guarantee that parts are stored correctly, labeled appropriately, and easily accessible for the service team.

• Formulate methods and systems for predictive parts recommendations grounded in historical usage data, failure rates, and the importance of parts at customer locations.

• Assess trends to decide which parts should be kept in stock internally versus those that should be quoted individually.

• Constantly improve stocking strategies to achieve a balance between availability and carrying costs.

• Create customized spare parts recommendations for customers to keep on site, particularly for equipment that is out of warranty.

• Prepare and provide spare parts quotations to customers.

• Offer parts quotes for service requests related to out-of-warranty items on an individual basis.

• Inform customers about the importance of having critical spare parts on site.

• Cultivate and maintain strong partnerships with key parts vendors and suppliers.

• Keep track of lead times, pricing, and parts availability across the supply chain.

• Identify and evaluate suitable replacement parts and alternative sources to minimize supply risk.

• Broaden the vendor network to accommodate new equipment lines, obsolete parts, and competitive pricing.

• Negotiate pricing, terms, and supply agreements with suppliers.

• Lead and develop the Spare Parts Department team.

• Set departmental goals, KPIs, and reporting that align with Operations objectives.

• Collaborate with Service, Engineering, Sales, and Project Management teams.

• Provide regular reports to the COO regarding department performance, risks, and opportunities.

⛳️ Requirements

• A Bachelor's degree in Supply Chain, Engineering, Business, or a related field (or equivalent industry experience).

• Experience in supporting startup and commissioning activities for HVAC or mechanical systems.

• Experience in creating predictive maintenance or criticality-based stocking programs.

• Extensive experience with spare parts for HVAC systems, including mechanical, electrical, and controls components.

• Proven expertise in inventory management and parts operations.

• Demonstrated success in building and managing vendor relationships.

• Experience in preparing customer quotes and recommendations.

• A record of leading or developing a parts or operations team.

• Strong analytical abilities with the capacity to develop data-driven stocking and forecasting models.

• Working knowledge of HVAC equipment and components, including failure modes and servicing methods.

• Familiarity with ERP, inventory management, and parts catalog systems.

• Excellent skills in vendor negotiation and relationship management.

• Strong written and verbal communication skills for interactions with customers.

• Ability to lead a department and work collaboratively across Operations, Service, and Engineering.

🏝️ Benefits

• A fast-paced, entrepreneurial culture that emphasizes innovation.

• A flexible and autonomous working environment.

• A culture built on respect, learning, and excellence.

• A team of experienced and highly skilled professionals as peers.

• Opportunities for growth and travel.

• A team of change-makers making a significant difference in people's lives and the planet.