Creative Director – E‑Commerce Agency

📋 Description

• Oversee complete delivery: You are accountable for ensuring your production team delivers consistently every week, stepping in when a team member is unavailable.

• Achieve team objectives: You are aware of the operational performance targets and assist your team in reaching them.

• Guide and provide insights to Creative Strategists: You establish the creative vision, brief new clients during onboarding, and offer feedback on scripts and strategic approaches.

• Client engagement & communication: You serve as the main point of contact for clients via Slack and lead regular client calls.

• Secondary escalation for your team: When video editors, content managers, or production assistants face issues that their direct contacts cannot resolve, you take charge of the situation.

• Manage team workload: You identify when your production team is nearing capacity limits and take responsibility for recruiting and onboarding new team members.

• Commitment to continuous improvement: You focus on enhancing processes, projects, professional growth, and training to constantly advance your production team.

⛳️ Requirements

• A minimum of 3 years of experience in Performance Creative, Creative Strategy, or Paid Social, preferably at a D2C agency or within an in-house e-commerce brand.

• Profound knowledge of Direct Response ads and funnels: You must be capable of writing copy while also understanding what constitutes effective creatives and sales funnels.

• Strong operational skills: You adeptly manage multiple clients, deadlines, and team workloads simultaneously.

• Ego-free leadership: You guide your team rather than attempting to handle everything by yourself.

• Self-motivation & ownership: You do not need close supervision; you strive to shape initiatives and pursue ongoing improvements.

• Client-focused communication: You engage with clients in a clear, professional, and solution-oriented manner.

• Team-oriented with a sense of humor: We collaborate closely, support one another, and maintain a light-hearted approach while always prioritizing performance.

🏝️ Benefits

• Competitive salary with optional performance bonuses — excellence is recognized and rewarded.

• Complete flexibility — work 100% remotely with no micromanagement.

• Significant impact — you create and manage your own mini-business within the agency.

• Engaging projects — we are not just a standard service provider; we are genuine growth partners for our clients.

• Swift execution — no prolonged back-and-forth; effective ideas are tested right away.

• Small, adaptable team — enjoy maximum freedom, direct communication, and a relaxed yet goal-driven work environment.