Spanish Bilingual Appointment Setter – Lead Generation Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Respond to incoming warm lead inquiries generated through social media advertising.

• Conduct follow-up calls, re-engage with leads, and handle the rescheduling of appointments.

• Efficiently schedule appointments and manage calendar bookings.

• Convert warm leads into scheduled consultations and appointments.

• Present and promote services utilizing provided sales scripts and training resources.

• Establish rapport with potential clients while delivering outstanding customer service.

• Keep precise records within the company's CRM system.

• Address inquiries via phone and email promptly.

• Monitor lead status and track conversion results.

• Ensure timely follow-up for all leads to optimize conversion rates.

⛳️ Requirements

• Proficient in both Spanish and English, with strong verbal and written skills.

• Prior experience in appointment setting, lead generation, customer service, sales, or call center settings.

• Excellent communication and relationship-building capabilities.

• Professional and approachable phone demeanor.

• Comfortable with sales discussions and guiding prospects towards booking appointments.

• Ability to work autonomously in a remote setting.

• Reliable internet connection and a quiet workspace are essential.

• College education is preferred but not mandatory.

• Experience interacting with U.S.-based clients, especially those from California.

• Background in aesthetics, healthcare, medical spas, wellness, or beauty services.

• Familiarity with using CRM systems is beneficial.

🏝️ Benefits

• Dedicated HR & Contractor Support Team: Access to exceptional support for inquiries, guidance, contract issues, and client communication.

• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.

• Top 1% VA Performance Training: Access to proprietary training on communication, client management, productivity systems, and best practices to help you excel as a top-performing VA and improve long-term client retention.

• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off based on client needs and scheduling.

• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and contingent on client approval.

• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you achieve optimal performance.

• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or additional hours based on your performance.